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Event ID 503 — Print Router Status

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Applies To: Windows Server 2008 R2

This is preliminary documentation and subject to change.

Print Router Status relates to the print router function of the print subsystem. The print router determines which print provider to call based on information supplied with the print job.

Event Details

Product: Windows Operating System
ID: 503
Source: Microsoft-Windows-PrintSpooler
Version: 6.1
Symbolic Name: MSG_ROUTER_LOCALSPL_FAILED
Message: The system failed to initialize the local print provider: Error %2. This can occur because of system instability or a lack of system resources.

Resolve

Check resource availability

Windows printing could not allocate sufficient resources for an operation or was processing an upgrade. No immediate action is required.

If problems persist, determine whether the computer is low on system resources such as CPU resources, disk I/O performance, or memory, and consider restarting the server after notifying users. To do this, use the procedures in the following sections to generate a System Diagnostics Report, which presents system information collected for 60 seconds, or to use Resource Monitor to monitor system resources in real time.

To perform these procedures, you must be a member of the local Administrators group on the print server, or you must have been delegated the appropriate authority.

Generate a System Diagnostics Report

To collect system information for 60 seconds and generate a System Diagnostics Report:

  1. Open an elevated Command Prompt window. To do so, click Start, point to All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.
  2. Type perfmon /report and then press ENTER. Reliability and Performance Monitor will start collecting data to create the System Diagnostics Report.
  3. When the report is ready for viewing, locate the Diagnostic Results section of the report and check for any warnings (indicated by Warnings in the report). You can follow links to additional help on resolving warnings from this section. In addition, you can expand each category in the Basic System Checks section to see more details about why warnings appear. Also, the Performance section provides process-level detail about top consumers of resources.

Start Resource Monitor

To start Resource Monitor:

Important: Resource Monitor stops collecting information while a System Diagnostics Report is being generated. To start collecting information after a System Diagnostics Report has completed, click Start in Monitor.

  1. Open an elevated Command Prompt window. To do so, click Start, point to All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.
  2. Type perfmon /res and then press ENTER. Resource Monitor will start running.
  3. Four scrolling graphs in the Resource Overview pane display the real-time usage of CPU, Disk, Network, and Memory. Four expandable sections below the graphs contain process-level detail about each resource. Click the resource labels to see more information, or click a graph to expand its corresponding details. You can use the real-time usage information to identify top resource consumers. Click a column heading to sort the data in the table by that column; click the column heading again to reverse the sort order.

Verify

Perform the following tasks to verify that you resolved the problem:

  • Print the document again from the original client computer.
  • If the print server logs spooler information events, look for Print Spooler Event 10 after printing.

Print Router Status

Printing Infrastructure