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Event ID 14321 — Virtual Machine Snapshot Operation

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Applies To: Windows Server 2008

This is preliminary documentation and subject to change.

Virtual Machine Snapshot Operation.

Event Details

Product: Windows Operating System
ID: 14321
Source: Microsoft-Windows-Hyper-V-VMMS
Version: 6.0
Symbolic Name: MSVM_VMMS_SNAPSHOT_DELETE_ERROR_SUMMARY
Message: Cannot delete snapshot: %1 (%2).

Resolve

Check permissions and retry snapshot delete

Ensure that you have the appropriate permissions to the snapshot file/directory ( by default %systemdrive%\ProgramData\Microsoft\Windows\Hyper-V\Snapshots), and that it is not currently in use. Then, try to delete it manually.

A snapshot in Hyper-V is a file-based snapshot of the state, disk data, and configuration of a virtual machine at a specific point in time. For more information about snapshots, see https://go.microsoft.com/fwlink/?LinkId=147648.

Verify

The snapshot operation succeeds when retried.

Virtual Machine Snapshot Operation

Hyper-V