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Event ID 833 — RD Connection Broker Availability

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Applies To: Windows Server 2008 R2

The RD Connection Broker must be available to accept connection requests from user sessions, RD Session Host servers in a farm, and RD Session Host servers running in redirection mode.

Event Details

Product: Windows Operating System
ID: 833
Source: Microsoft-Windows-TerminalServices-SessionBroker
Version: 6.1
Symbolic Name: EVENT_PLUGIN_LOAD_FAILED
Message: The %1 plugin failed to load. HRESULT = %2.

Resolve

Ensure that the plug-in is configured correctly

Resource and filter plug-ins are stored in the Windows registry. Resource plug-ins are stored in HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Tssdis\Parameters\Resource and filter plug-ins are stored in HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Tssdis\Parameters\Filter.

To perform this procedure, you must have membership in the local Administrators group, or you must have been delegated the appropriate authority.

To ensure that the plug-in is configured correctly:

  1. On the RD Connection Broker server, open Registry Editor. To open Registry Editor, click Start, click Run, type regedit.exe and then press ENTER.
  2. Navigate to HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Tssdis\Parameters\Plugins.
  3. For filter plug-ins, click Filter. For resource plug-ins, click Resource.
  4. Click the plug-in name.
  5. Double-click IsEnabled.
  6. In the Value data box, type 1 and then click OK.
  7. Ensure that the Name, Provider, and CLSID registry settings exist and have values assigned to them.
  8. Close Registry Editor.

Note: If you are unsure which plug-in is not configured correctly, a resource plug-in that is not configured correctly will return an Hresult of 0x88130010, and a filter plug-in that is not configured correctly will return an Hresult of 0x88130011.

Verify

To verify that the RD Connection Broker server is available, ensure that the Remote Desktop Connection Broker service is running.

To perform this procedure, you must have membership in the local Administrators group, or you must have been delegated the appropriate authority.

To check that the Remote Desktop Connection Broker service is running:

  1. On the RD Connection Broker server, open the Services snap-in. To open the Services snap-in, click Start, point to Administrative Tools, and then click Services.
  2. If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Yes.
  3. In the Services pane, locate the service named Remote Desktop Connection Broker.
  4. Confirm that the Status column for the Remote Destktop Connection Broker service displays Started.

RD Connection Broker Availability

Remote Desktop Services