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Solution Self Help - Get

Gets Self Help Solutions for a given solutionId. Self Help Solutions consist of rich instructional video tutorials, links and guides to public documentation related to a specific problem that enables users to troubleshoot Azure issues.

GET https://management.azure.com/providers/Microsoft.Help/selfHelp/{solutionId}?api-version=2024-03-01-preview

URI Parameters

Name In Required Type Description
solutionId
path True

string

minLength: 1
maxLength: 100

SolutionId is a unique id to identify a solution. You can retrieve the solution id using the Discovery api - https://learn.microsoft.com/en-us/rest/api/help/discovery-solution/list?view=rest-help-2023-09-01-preview&tabs=HTTP

api-version
query True

string

Client Api Version.

Responses

Name Type Description
200 OK

SolutionResourceSelfHelp

Successful fetched solution result.

Other Status Codes

ErrorResponse

Error response describing why the operation failed.

Security

azure_auth

Azure Active Directory OAuth2 Flow

Type: oauth2
Flow: implicit
Authorization URL: https://login.microsoftonline.com/common/oauth2/authorize

Scopes

Name Description
user_impersonation impersonate your user account

Examples

Solution_Get

Sample request

GET https://management.azure.com/providers/Microsoft.Help/selfHelp/SolutionId1?api-version=2024-03-01-preview

Sample response

{
  "id": "/providers/Microsoft.KeyVault/vaults/test-keyvault-rp/providers/Microsoft.Help/selfHelp/SolutionId1",
  "name": "SolutionId1",
  "type": "Microsoft.Help/SelfHelp",
  "properties": {
    "solutionId": "sampleSolutionId",
    "title": "RBAC Authentication Common Solutions",
    "content": "<p>sample content</p>",
    "replacementMaps": {
      "webResults": [
        {
          "replacementKey": "<!--12345678-BBBb-cCCCC-0000-123456789012-->",
          "searchResults": [
            {
              "solutionId": "SolutionId1",
              "content": "I sysprep a VM and now I cannot connect to it via <b>RDP</b>",
              "title": "Cannot RDP VM after SysPrep",
              "confidence": "High",
              "source": "sampleSource",
              "resultType": "Community",
              "rank": 1,
              "link": "sampleLink"
            }
          ]
        }
      ],
      "videos": [
        {
          "src": "sampleLink",
          "title": "CI - CD with Azure DevOps",
          "replacementKey": "<!--12345678-BBBb-cCCCC-0000-123456789012-->"
        }
      ],
      "videoGroups": [
        {
          "videos": [
            {
              "src": "sampleLink",
              "title": "widthtest"
            }
          ],
          "replacementKey": "<!--12345678-BBBb-cCCCC-0000-123456789012-->"
        }
      ]
    },
    "sections": [
      {
        "title": "RBAC Authentication Common Solutions",
        "content": "<p>sample content</p>",
        "replacementMaps": {}
      }
    ]
  }
}

Definitions

Name Description
confidence

Confidence of the search result.

createdByType

The type of identity that created the resource.

ErrorAdditionalInfo

The resource management error additional info.

ErrorDetail

The error detail.

ErrorResponse

Error response

ReplacementMapsSelfHelp

Solution replacement maps.

resultType

Result type of the search result.

SearchResult

Details of an AzureKB search result.

SectionSelfHelp

Part of the solution and are dividers in the solution rendering.

SolutionResourceSelfHelp

Self Help Solution response.

systemData

Metadata pertaining to creation and last modification of the resource.

Video

Video detail

VideoGroup

Video group detail

VideoGroupVideo

VideoGroup video detail

WebResult

AzureKB web result

confidence

Confidence of the search result.

Value Description
Low
Medium
High

createdByType

The type of identity that created the resource.

Value Description
User
Application
ManagedIdentity
Key

ErrorAdditionalInfo

The resource management error additional info.

Name Type Description
info

object

The additional info.

type

string

The additional info type.

ErrorDetail

The error detail.

Name Type Description
additionalInfo

ErrorAdditionalInfo[]

The error additional info.

code

string

The error code.

details

ErrorDetail[]

The error details.

message

string

The error message.

target

string

The error target.

ErrorResponse

Error response

Name Type Description
error

ErrorDetail

The error object.

ReplacementMapsSelfHelp

Solution replacement maps.

Name Type Description
videoGroups

VideoGroup[]

Group of Videos

videos

Video[]

Video solutions, which have the power to engage the customer by stimulating their senses

webResults

WebResult[]

Solution AzureKB results

resultType

Result type of the search result.

Value Description
Community
Documentation

SearchResult

Details of an AzureKB search result.

Name Type Description
confidence

confidence

Confidence of the search result.

content

string

Content of the search result.

link

string

Link to the document.

rank

integer (int32)

rank of the search result

resultType

resultType

Result type of the search result.

solutionId

string

Unique id of the result.

source

string

Source of the search result.

title

string

Title of the search result.

SectionSelfHelp

Part of the solution and are dividers in the solution rendering.

Name Type Description
content

string

Solution sections content.

replacementMaps

ReplacementMapsSelfHelp

Solution replacement maps.

title

string

Solution sections title.

SolutionResourceSelfHelp

Self Help Solution response.

Name Type Description
id

string (arm-id)

Fully qualified resource ID for the resource. E.g. "/subscriptions/{subscriptionId}/resourceGroups/{resourceGroupName}/providers/{resourceProviderNamespace}/{resourceType}/{resourceName}"

name

string

The name of the resource

properties.content

string

The HTML content that needs to be rendered and shown to customer.

properties.replacementMaps

ReplacementMapsSelfHelp

Solution replacement maps.

properties.sections

SectionSelfHelp[]

List of section object.

properties.solutionId

string

SolutionId is a unique id to identify a solution. You can retrieve the solution id using the Discovery api - https://learn.microsoft.com/en-us/rest/api/help/discovery-solution/list?view=rest-help-2023-09-01-preview&tabs=HTTP

properties.title

string

The title.

systemData

systemData

Azure Resource Manager metadata containing createdBy and modifiedBy information.

type

string

The type of the resource. E.g. "Microsoft.Compute/virtualMachines" or "Microsoft.Storage/storageAccounts"

systemData

Metadata pertaining to creation and last modification of the resource.

Name Type Description
createdAt

string (date-time)

The timestamp of resource creation (UTC).

createdBy

string

The identity that created the resource.

createdByType

createdByType

The type of identity that created the resource.

lastModifiedAt

string (date-time)

The timestamp of resource last modification (UTC)

lastModifiedBy

string

The identity that last modified the resource.

lastModifiedByType

createdByType

The type of identity that last modified the resource.

Video

Video detail

Name Type Description
replacementKey

string

Place holder used in HTML Content replace control with the insight content

src

string

Link to the video

title

string

Title of the video

VideoGroup

Video group detail

Name Type Description
replacementKey

string

Place holder used in HTML Content replace control with the insight content

videos

VideoGroupVideo[]

List of videos will be shown to customers

VideoGroupVideo

VideoGroup video detail

Name Type Description
src

string

Link to the video

title

string

Title of the video

WebResult

AzureKB web result

Name Type Description
replacementKey

string

Place holder used in HTML Content replace control with the content

searchResults

SearchResult[]

AzureKB search results