Data - Retrieve Monitoring Knowledge Article

Service:

Operations Manager

API Version:

v1

Retrieves monitoring knowledge article for the specified element ID.

GET http://<Servername>/OperationsManager/data/knowledgeArticle/{elementType}/{elementId}

URI Parameters

Name	In	Required	Type	Description
elementId	path	True	string	Element whose knowledge article is fetched
elementType	path	True	string	Element type whose knowledge article is fetched

Responses

Name	Type	Description
200 OK	KnowledgeArticleResponse	OK.Successfully retrieved Monitoring KnowledgeArticle. Media Types: "application/json", "text/json", "application/xml", "text/xml"

Examples

RetrieveMonitoringKnowledgeArticle

Sample Request

HTTP

GET http://<Servername>/OperationsManager/data/knowledgeArticle/alert/aaa0361a-985d-4e74-840c-975dae3f5bba

Sample Response

Status code:

200

{
  "workflowMpId": "ae9716a9-5baa-9fd5-6727-f5599620b284",
  "isWorkflowMpSealed": true,
  "knowledgeArticleElements": [
    {
      "id": "bbf3c2b6-a6ce-eb7b-7c2f-b9bce0654969",
      "knowledgeSections": [
        {
          "title": "Summary",
          "html": "<p>The All Management Servers Resource Pool has failed to report as available for some time.</p><p class=\"lastInCell\" />"
        },
        {
          "title": "Configuration",
          "html": ""
        },
        {
          "title": "Causes",
          "html": "<p>This can be caused by:</p><table cellspacing=\"0\" cellpadding=\"0\" border=\"0\"><tr><td class=\"listBullet\" valign=\"top\">•</td><td class=\"listItem\"><p class=\"lastInCell\">Majority of Collection Management Servers are not running.</p></td></tr><tr><td class=\"listBullet\" valign=\"top\">•</td><td class=\"listItem\"><p class=\"lastInCell\">Majority of Collection Management Servers have lost network connection</p></td></tr><tr><td class=\"listBullet\" valign=\"top\">•</td><td class=\"listItem\"><p class=\"lastInCell\">Majority of Collection Management Servers are placed into Maintenance Mode</p></td></tr><tr><td class=\"listBullet\" valign=\"top\">•</td><td class=\"listItem\"><p class=\"lastInCell\">The System Center Management Health Services on majority of the Collection Management Servers have been stopped.</p></td></tr></table><p class=\"lastInCell\" />"
        },
        {
          "title": "Resolutions",
          "html": "<p>To further investigate the issue, consider the following:</p><table cellspacing=\"0\" cellpadding=\"0\" border=\"0\"><tr><td class=\"listBullet\" valign=\"top\">•</td><td class=\"listItem\"><p class=\"lastInCell\">Review the Operations Manager event log on each of the Management Servers for events with the source HealthService that indicate problems with the System Center Management Service.</p></td></tr><tr><td class=\"listBullet\" valign=\"top\">•</td><td class=\"listItem\"><p class=\"lastInCell\">Restart the System Center Management Service on any Management Servers showing an error.</p></td></tr><tr><td class=\"listBullet\" valign=\"top\">•</td><td class=\"listItem\"><p class=\"lastInCell\">Confirm that all Management Servers have a connection to the database.</p></td></tr><tr><td class=\"listBullet\" valign=\"top\">•</td><td class=\"listItem\"><p class=\"lastInCell\">Confirm that all Management Servers have a connection to each of the other Management Servers</p></td></tr></table>"
        },
        {
          "title": "Additional",
          "html": ""
        },
        {
          "title": "External",
          "html": ""
        }
      ],
      "htmlContent": null,
      "lastModified": "5/16/2022 7:00:43 PM",
      "mpId": "ae9716a9-5baa-9fd5-6727-f5599620b284",
      "mpName": "System Center Core Monitoring",
      "isProductKnowledge": true,
      "languageCode": "ENU"
    }
  ]
}

Definitions

Name	Description
KnowledgeArticleElement
KnowledgeArticleResponse
KnowledgeSectionHtml

KnowledgeArticleElement

Name	Type	Description
htmlContent	string	HTML Content of knowledge article
id	string	Knowledge article ID
isProductKnowledge	boolean	is Product knowledge
knowledgeSections	KnowledgeSectionHtml[]	Knowledge Sections
languageCode	string	Language code
lastModified	string	Last modified
mpId	string	Management pack ID
mpName	string	Management Pack Name

KnowledgeArticleResponse

Name	Type	Description
isWorkflowMpSealed	boolean	Is workflow MP Sealed
knowledgeArticleElements	KnowledgeArticleElement[]	Knowledge Article Elements
workflowMpId	string	Workflow MP id

KnowledgeSectionHtml

Name	Type	Description
html	string	HTML Content of the Knowledge Article
title	string	Title