Provide support - Get all service request details

Service:

Partner Center Rest

API Version:

v1

Gets the service requests.

GET https://api.partnercenter.microsoft.com/v1/servicerequests

With optional parameters:

GET https://api.partnercenter.microsoft.com/v1/servicerequests?Field={Field}&Value={Value}&offset={offset}&size={size}&optionalFilters={optionalFilters}

URI Parameters

Name	In	Required	Type	Description
Field	query		string
offset	query		integer (int32)	The index
optionalFilters	query		object[]	The optional filters
size	query		integer (int32)	The size.
Value	query		string

Request Header

Name	Required	Type	Description
IncludeOrganizationRequests		string	When present, will authorize the caller for the Support Request Admin role before attempting to retrieve organization requests.

Responses

Name	Type	Description
200 OK	ResourceCollection`1	Success Media Types: "text/plain", "application/json", "text/json"
403 Forbidden	ProblemDetails	Forbidden Media Types: "text/plain", "application/json", "text/json"
404 Not Found	ProblemDetails	Not Found Media Types: "text/plain", "application/json", "text/json"
Other Status Codes	ProblemDetails	Error Media Types: "text/plain", "application/json", "text/json"

Definitions

Name	Description
BookingAppointment
DateTimeTimeZone
FileInfo
KeyValuePair`2
Link
ProblemDetails
ResourceAttributes
ResourceCollection`1
ResourceLinks
ServiceRequest
ServiceRequestAdditionalInfo
ServiceRequestContact
ServiceRequestNote
ServiceRequestOrganization
ServiceRequestSeverity
ServiceRequestStatus

BookingAppointment

Object

Name	Type	Description
customerEmailAddress	string	customerEmailAddress
customerName	string
customerPhone	string
end	DateTimeTimeZone
notes	string
serviceRequestId	string
start	DateTimeTimeZone

DateTimeTimeZone

Object

Name	Type	Description
dateTime	string
timeZone	string

FileInfo

Object

Name	Type	Description
comment	string
extensionType	string
fileNameWithoutExtension	string
fileSize	integer (int64)
id	string
location	string

KeyValuePair`2

Object

Name	Type	Description
key	string
value	string

Link

Object

Name	Type	Description
body	string
headers	KeyValuePair`2[]
method	string
uri	string (uri)

ProblemDetails

Object

Name	Type	Description
detail	string
instance	string
status	integer (int32)
title	string
type	string

ResourceAttributes

Object

Name	Type	Description
etag	string
objectType	string

ResourceCollection`1

Object

Name	Type	Description
attributes	ResourceAttributes
items	ServiceRequest[]
links	ResourceLinks
totalCount	integer (int32)

ResourceLinks

Object

Name	Type	Description
next	Link
previous	Link
self	Link

ServiceRequest

Object

Name	Type	Description
additionalInfo	ServiceRequestAdditionalInfo[]
appointment	BookingAppointment
attributes	ResourceAttributes
countryCode	string
createdDate	string (date-time)
creationChannel	string
description	string
emailCcList	string[]
fileLinks	FileInfo[]
id	string minLength: 0 maxLength: 16 pattern: ^([0-9]{10}|[0-9]{15}|[0-9]{1,9}|[0-9]{16}|[0-9]-[0-9]{13})$
lastClosedDate	string (date-time)
lastModifiedDate	string (date-time)
lastUpdatedBy	ServiceRequestContact
newNote	ServiceRequestNote
notes	ServiceRequestNote[]
organization	ServiceRequestOrganization
primaryContact	ServiceRequestContact
productId	string
productName	string
severity	ServiceRequestSeverity (int32)
status	ServiceRequestStatus (int32)
supportTopicDescription	string
supportTopicId	string
supportTopicName	string
title	string maxLength: 255

ServiceRequestAdditionalInfo

Object

Name	Type	Description
payLoad
type	string

ServiceRequestContact

Object

Name	Type	Description
contactId	string
email	string (email)
firstName	string
lastName	string
organization	ServiceRequestOrganization
phoneNumber	string
preferredContactMethod	string

ServiceRequestNote

Object

Name	Type	Description
createdByName	string
createdDate	string (date-time)
text	string
updatedByName	string

ServiceRequestOrganization

Object

Name	Type	Description
id	string
name	string
phoneNumber	string

ServiceRequestSeverity

Enumeration

Value	Description
0
1
2
3

ServiceRequestStatus

Enumeration

Value	Description
0
1
2
3