Problem Classifications - List

Lists all the problem classifications (categories) available for a specific Azure service. Always use the service and problem classifications obtained programmatically. This practice ensures that you always have the most recent set of service and problem classification Ids.

GET https://management.azure.com/providers/Microsoft.Support/services/{serviceName}/problemClassifications?api-version=2024-04-01

URI Parameters

Name In Required Type Description
serviceName
path True

string

Name of the Azure service for which the problem classifications need to be retrieved.

api-version
query True

string

The API version to use for this operation.

Responses

Name Type Description
200 OK

ProblemClassificationsListResult

Successfully retrieved list of problem classifications for the specified Azure service.

Other Status Codes

ErrorResponse

Error response describing why the operation failed.

Security

azure_auth

Azure Active Directory OAuth2 Flow.

Type: oauth2
Flow: implicit
Authorization URL: https://login.microsoftonline.com/common/oauth2/authorize

Scopes

Name Description
user_impersonation impersonate your user account

Examples

Gets list of problemClassifications for a service for which a support ticket can be created

Sample request

GET https://management.azure.com/providers/Microsoft.Support/services/service_guid/problemClassifications?api-version=2024-04-01

Sample response

{
  "value": [
    {
      "id": "/providers/Microsoft.Support/services/service_guid/problemClassifications/problemClassification_guid_1",
      "name": "problemClassification_guid_1",
      "type": "Microsoft.Support/problemClassifications",
      "properties": {
        "displayName": "Reservation Management / Exchanges and Refunds",
        "secondaryConsentEnabled": [
          {
            "description": "For faster resolution, allow Microsoft and Databricks to temporarily have read and write access to your Databricks workspace. We will only access to read and write to your cluster for the purpose of resolving your support issue and in conformance with Microsoft's Privacy Policy.",
            "type": "DatabricksConsent"
          }
        ]
      }
    },
    {
      "id": "/providers/Microsoft.Support/services/service_guid/problemClassifications/problemClassification_guid_2",
      "name": "problemClassification_guid_2",
      "type": "Microsoft.Support/problemClassifications",
      "properties": {
        "displayName": "Reservation Management / Request Invoices",
        "secondaryConsentEnabled": [
          {
            "description": "For faster resolution, allow Microsoft and Databricks to temporarily have read and write access to your Databricks workspace. We will only access to read and write to your cluster for the purpose of resolving your support issue and in conformance with Microsoft's Privacy Policy.",
            "type": "DatabricksConsent"
          }
        ]
      }
    },
    {
      "id": "/providers/Microsoft.Support/services/service_guid/problemClassifications/problemClassification_guid_3",
      "name": "problemClassification_guid_3",
      "type": "Microsoft.Support/problemClassifications",
      "properties": {
        "displayName": "Reservation Management / Other Iissues or Requests",
        "secondaryConsentEnabled": [
          {
            "description": "For faster resolution, allow Microsoft and Databricks to temporarily have read and write access to your Databricks workspace. We will only access to read and write to your cluster for the purpose of resolving your support issue and in conformance with Microsoft's Privacy Policy.",
            "type": "DatabricksConsent"
          }
        ]
      }
    },
    {
      "id": "/providers/Microsoft.Support/services/service_guid/problemClassifications/problemClassification_guid_4",
      "name": "problemClassification_guid_4",
      "type": "Microsoft.Support/problemClassifications",
      "properties": {
        "displayName": "Other General Billing Questions",
        "secondaryConsentEnabled": [
          {
            "description": "For faster resolution, allow Microsoft and Databricks to temporarily have read and write access to your Databricks workspace. We will only access to read and write to your cluster for the purpose of resolving your support issue and in conformance with Microsoft's Privacy Policy.",
            "type": "DatabricksConsent"
          }
        ]
      }
    }
  ]
}

Definitions

Name Description
ErrorAdditionalInfo

The resource management error additional info.

ErrorDetail

The error detail.

ErrorResponse

Error response

ProblemClassification

ProblemClassification resource object.

ProblemClassificationsListResult

Collection of ProblemClassification resources.

SecondaryConsentEnabled

This property indicates whether secondary consent is present for problem classification.

ErrorAdditionalInfo

The resource management error additional info.

Name Type Description
info

object

The additional info.

type

string

The additional info type.

ErrorDetail

The error detail.

Name Type Description
additionalInfo

ErrorAdditionalInfo[]

The error additional info.

code

string

The error code.

details

ErrorDetail[]

The error details.

message

string

The error message.

target

string

The error target.

ErrorResponse

Error response

Name Type Description
error

ErrorDetail

The error object.

ProblemClassification

ProblemClassification resource object.

Name Type Description
id

string

Id of the resource.

name

string

Name of the resource.

properties.displayName

string

Localized name of problem classification.

properties.secondaryConsentEnabled

SecondaryConsentEnabled[]

This property indicates whether secondary consent is present for problem classification

type

string

Type of the resource 'Microsoft.Support/problemClassification'.

ProblemClassificationsListResult

Collection of ProblemClassification resources.

Name Type Description
value

ProblemClassification[]

List of ProblemClassification resources.

SecondaryConsentEnabled

This property indicates whether secondary consent is present for problem classification.

Name Type Description
description

string

User consent description.

type

string

The Azure service for which secondary consent is needed for case creation.