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Azure security baseline for Azure Bot Service

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This security baseline applies guidance from the Microsoft cloud security benchmark version 1.0 to Azure Bot Service. The Microsoft cloud security benchmark provides recommendations on how you can secure your cloud solutions on Azure. The content is grouped by the security controls defined by the Microsoft cloud security benchmark and the related guidance applicable to Azure Bot Service.

You can monitor this security baseline and its recommendations using Microsoft Defender for Cloud. Azure Policy definitions will be listed in the Regulatory Compliance section of the Microsoft Defender for Cloud portal page.

When a feature has relevant Azure Policy Definitions, they are listed in this baseline to help you measure compliance with the Microsoft cloud security benchmark controls and recommendations. Some recommendations may require a paid Microsoft Defender plan to enable certain security scenarios.

Note

Features not applicable to Azure Bot Service have been excluded. To see how Azure Bot Service completely maps to the Microsoft cloud security benchmark, see the full Azure Bot Service security baseline mapping file.

Security profile

The security profile summarizes high-impact behaviors of Azure Bot Service, which may result in increased security considerations.

Service Behavior Attribute Value
Product Category AI+ML
Customer can access HOST / OS No Access
Service can be deployed into customer's virtual network False
Stores customer content at rest True

Network security

For more information, see the Microsoft cloud security benchmark: Network security.

NS-1: Establish network segmentation boundaries

Features

Virtual Network Integration

Description: Service supports deployment into customer's private Virtual Network (VNet). Learn more.

Supported Enabled By Default Configuration Responsibility
True False Customer

Configuration Guidance: Deploy the service into a virtual network. Assign private IPs to the resource (where applicable) unless there is a strong reason to assign public IPs directly to the resource.

Reference: Network isolation in Azure Bot Service

Network Security Group Support

Description: Service network traffic respects Network Security Groups rule assignment on its subnets. Learn more.

Supported Enabled By Default Configuration Responsibility
True False Customer

Configuration Guidance: Use network security groups (NSG) to restrict or monitor traffic by port, protocol, source IP address, or destination IP address. Create NSG rules to restrict your service's open ports (such as preventing management ports from being accessed from untrusted networks). Be aware that by default, NSGs deny all inbound traffic but allow traffic from virtual network and Azure Load Balancers.

Reference: Use Direct Line App Service extension within a virtual network

NS-2: Secure cloud services with network controls

Features

Description: Service native IP filtering capability for filtering network traffic (not to be confused with NSG or Azure Firewall). Learn more.

Supported Enabled By Default Configuration Responsibility
True False Customer

Feature notes: The only way to do this in the Azure Bot Service is to use the Direct Line App Service extension.

Configuration Guidance: Deploy private endpoints for Azure Bot Service that support the Private Link feature, to establish a private access point for the resources.

Reference: Configure network isolation

Disable Public Network Access

Description: Service supports disabling public network access either through using service-level IP ACL filtering rule (not NSG or Azure Firewall) or using a 'Disable Public Network Access' toggle switch. Learn more.

Supported Enabled By Default Configuration Responsibility
True False Customer

Configuration Guidance: Disable public network access using a toggling switch for public network access.

Reference: Configure network isolation

Identity management

For more information, see the Microsoft cloud security benchmark: Identity management.

IM-1: Use centralized identity and authentication system

Features

Azure AD Authentication Required for Data Plane Access

Description: Service supports using Azure AD authentication for data plane access. Learn more.

Supported Enabled By Default Configuration Responsibility
True False Customer

Configuration Guidance: Use Azure Active Directory (Azure AD) as the default authentication method to control your data plane access.

Reference: Authentication with the Bot Connector API

Local Authentication Methods for Data Plane Access

Description: Local authentications methods supported for data plane access, such as a local username and password. Learn more.

Supported Enabled By Default Configuration Responsibility
True False Customer

Feature notes: Avoid the usage of local authentication methods or accounts, these should be disabled wherever possible. Instead use Azure AD to authenticate where possible.

Configuration Guidance: When you add the Direct Channel, the Bot Framework generates secret keys. Your client application uses these keys to authenticate the Direct Line API requests that it issues to communicate with a bot.

Reference: Connect a bot to Direct Line

IM-3: Manage application identities securely and automatically

Features

Managed Identities

Description: Data plane actions support authentication using managed identities. Learn more.

Supported Enabled By Default Configuration Responsibility
True False Customer

Configuration Guidance: Use Azure managed identities instead of service principals when possible, which can authenticate to Azure services and resources that support Azure Active Directory (Azure AD) authentication. Managed identity credentials are fully managed, rotated, and protected by the platform, avoiding hard-coded credentials in source code or configuration files.

Reference: Create an Azure Bot resource

Service Principals

Description: Data plane supports authentication using service principals. Learn more.

Supported Enabled By Default Configuration Responsibility
True False Customer

Configuration Guidance: There is no current Microsoft guidance for this feature configuration. Please review and determine if your organization wants to configure this security feature.

Reference: Add authentication to a bot

IM-7: Restrict resource access based on conditions

Features

Conditional Access for Data Plane

Description: Data plane access can be controlled using Azure AD Conditional Access Policies. Learn more.

Supported Enabled By Default Configuration Responsibility
False Not Applicable Not Applicable

Configuration Guidance: This feature is not supported to secure this service.

IM-8: Restrict the exposure of credential and secrets

Features

Service Credential and Secrets Support Integration and Storage in Azure Key Vault

Description: Data plane supports native use of Azure Key Vault for credential and secrets store. Learn more.

Supported Enabled By Default Configuration Responsibility
True False Customer

Configuration Guidance: Ensure that secrets and credentials are stored in secure locations such as Azure Key Vault, instead of embedding them into code or configuration files.

Reference: Azure Bot Service encryption for data at rest

Privileged access

For more information, see the Microsoft cloud security benchmark: Privileged access.

PA-1: Separate and limit highly privileged/administrative users

Features

Local Admin Accounts

Description: Service has the concept of a local administrative account. Learn more.

Supported Enabled By Default Configuration Responsibility
False Not Applicable Not Applicable

Configuration Guidance: This feature is not supported to secure this service.

PA-7: Follow just enough administration (least privilege) principle

Features

Azure RBAC for Data Plane

Description: Azure Role-Based Access Control (Azure RBAC) can be used to managed access to service's data plane actions. Learn more.

Supported Enabled By Default Configuration Responsibility
False Not Applicable Not Applicable

Configuration Guidance: This feature is not supported to secure this service.

Data protection

For more information, see the Microsoft cloud security benchmark: Data protection.

DP-1: Discover, classify, and label sensitive data

Features

Sensitive Data Discovery and Classification

Description: Tools (such as Azure Purview or Azure Information Protection) can be used for data discovery and classification in the service. Learn more.

Supported Enabled By Default Configuration Responsibility
False Not Applicable Not Applicable

Configuration Guidance: This feature is not supported to secure this service.

DP-2: Monitor anomalies and threats targeting sensitive data

Features

Data Leakage/Loss Prevention

Description: Service supports DLP solution to monitor sensitive data movement (in customer's content). Learn more.

Supported Enabled By Default Configuration Responsibility
False Not Applicable Not Applicable

Configuration Guidance: This feature is not supported to secure this service.

DP-3: Encrypt sensitive data in transit

Features

Data in Transit Encryption

Description: Service supports data in-transit encryption for data plane. Learn more.

Supported Enabled By Default Configuration Responsibility
True True Microsoft

Configuration Guidance: No additional configurations are required as this is enabled on a default deployment.

Reference: Azure Bot Service enforcing transport layer security (TLS) 1.2

DP-4: Enable data at rest encryption by default

Features

Data at Rest Encryption Using Platform Keys

Description: Data at-rest encryption using platform keys is supported, any customer content at rest is encrypted with these Microsoft managed keys. Learn more.

Supported Enabled By Default Configuration Responsibility
True True Microsoft

Configuration Guidance: No additional configurations are required as this is enabled on a default deployment.

Reference: Azure Bot Service encryption for data at rest

DP-5: Use customer-managed key option in data at rest encryption when required

Features

Data at Rest Encryption Using CMK

Description: Data at-rest encryption using customer-managed keys is supported for customer content stored by the service. Learn more.

Supported Enabled By Default Configuration Responsibility
True False Customer

Configuration Guidance: If required for regulatory compliance, define the use case and service scope where encryption using customer-managed keys are needed. Enable and implement data at rest encryption using customer-managed key for those services.

Reference: Azure Bot Service encryption for data at rest

DP-6: Use a secure key management process

Features

Key Management in Azure Key Vault

Description: The service supports Azure Key Vault integration for any customer keys, secrets, or certificates. Learn more.

Supported Enabled By Default Configuration Responsibility
True False Customer

Configuration Guidance: Use Azure Key Vault to create and control the life cycle of your encryption keys, including key generation, distribution, and storage. Rotate and revoke your keys in Azure Key Vault and your service based on a defined schedule or when there is a key retirement or compromise. When there is a need to use customer-managed key (CMK) in the workload, service, or application level, ensure you follow the best practices for key management: Use a key hierarchy to generate a separate data encryption key (DEK) with your key encryption key (KEK) in your key vault. Ensure keys are registered with Azure Key Vault and referenced via key IDs from the service or application. If you need to bring your own key (BYOK) to the service (such as importing HSM-protected keys from your on-premises HSMs into Azure Key Vault), follow recommended guidelines to perform initial key generation and key transfer.

Reference: Azure Bot Service encryption for data at rest

Asset management

For more information, see the Microsoft cloud security benchmark: Asset management.

AM-2: Use only approved services

Features

Azure Policy Support

Description: Service configurations can be monitored and enforced via Azure Policy. Learn more.

Supported Enabled By Default Configuration Responsibility
True False Customer

Configuration Guidance: Use Microsoft Defender for Cloud to configure Azure Policy to audit and enforce configurations of your Azure resources. Use Azure Monitor to create alerts when there is a configuration deviation detected on the resources. Use Azure Policy [deny] and [deploy if not exists] effects to enforce secure configuration across Azure resources.

Reference: Azure Policy built-in definitions for Azure Bot Service

Logging and threat detection

For more information, see the Microsoft cloud security benchmark: Logging and threat detection.

LT-1: Enable threat detection capabilities

Features

Microsoft Defender for Service / Product Offering

Description: Service has an offering-specific Microsoft Defender solution to monitor and alert on security issues. Learn more.

Supported Enabled By Default Configuration Responsibility
False Not Applicable Not Applicable

Configuration Guidance: This feature is not supported to secure this service.

LT-4: Enable logging for security investigation

Features

Azure Resource Logs

Description: Service produces resource logs that can provide enhanced service-specific metrics and logging. The customer can configure these resource logs and send them to their own data sink like a storage account or log analytics workspace. Learn more.

Supported Enabled By Default Configuration Responsibility
True False Customer

Configuration Guidance: Enable resource logs for the service.

Reference: Monitoring Azure Bot Service

Backup and recovery

For more information, see the Microsoft cloud security benchmark: Backup and recovery.

BR-1: Ensure regular automated backups

Features

Azure Backup

Description: The service can be backed up by the Azure Backup service. Learn more.

Supported Enabled By Default Configuration Responsibility
False Not Applicable Not Applicable

Feature notes: Bot Service is a messaging service; storage is solely metadata and transient messaging caching (<24 hours). Customer backup of Bot Service resource would not be impactful as primary storage of bot information is in other, customer managed resources.

Configuration Guidance: This feature is not supported to secure this service.

Service Native Backup Capability

Description: Service supports its own native backup capability (if not using Azure Backup). Learn more.

Supported Enabled By Default Configuration Responsibility
False Not Applicable Not Applicable

Configuration Guidance: This feature is not supported to secure this service.

Next steps