Azure security baseline for Azure Communication Services
This security baseline applies guidance from the Microsoft cloud security benchmark version 1.0 to Azure Communication Services. The Microsoft cloud security benchmark provides recommendations on how you can secure your cloud solutions on Azure. The content is grouped by the security controls defined by the Microsoft cloud security benchmark and the related guidance applicable to Azure Communication Services.
You can monitor this security baseline and its recommendations using Microsoft Defender for Cloud. Azure Policy definitions will be listed in the Regulatory Compliance section of the Microsoft Defender for Cloud portal page.
When a feature has relevant Azure Policy Definitions, they are listed in this baseline to help you measure compliance with the Microsoft cloud security benchmark controls and recommendations. Some recommendations may require a paid Microsoft Defender plan to enable certain security scenarios.
Note
Features not applicable to Azure Communication Services have been excluded. To see how Azure Communication Services completely maps to the Microsoft cloud security benchmark, see the full Azure Communication Services security baseline mapping file.
Security profile
The security profile summarizes high-impact behaviors of Azure Communication Services, which may result in increased security considerations.
| Service Behavior Attribute | Value |
|---|---|
| Product Category | Web |
| Customer can access HOST / OS | No Access |
| Service can be deployed into customer's virtual network | False |
| Stores customer content at rest | True |
Network security
For more information, see the Microsoft cloud security benchmark: Network security.
NS-1: Establish network segmentation boundaries
Features
Virtual Network Integration
Description: Service supports deployment into customer's private Virtual Network (VNet). Learn more.
| Supported | Enabled By Default | Configuration Responsibility |
|---|---|---|
| False | Not Applicable | Not Applicable |
Configuration Guidance: This feature is not supported to secure this service.
Network Security Group Support
Description: Service network traffic respects Network Security Groups rule assignment on its subnets. Learn more.
| Supported | Enabled By Default | Configuration Responsibility |
|---|---|---|
| False | Not Applicable | Not Applicable |
Configuration Guidance: This feature is not supported to secure this service.
NS-2: Secure cloud services with network controls
Features
Azure Private Link
Description: Service native IP filtering capability for filtering network traffic (not to be confused with NSG or Azure Firewall). Learn more.
| Supported | Enabled By Default | Configuration Responsibility |
|---|---|---|
| False | Not Applicable | Not Applicable |
Configuration Guidance: This feature is not supported to secure this service.
Disable Public Network Access
Description: Service supports disabling public network access either through using service-level IP ACL filtering rule (not NSG or Azure Firewall) or using a 'Disable Public Network Access' toggle switch. Learn more.
| Supported | Enabled By Default | Configuration Responsibility |
|---|---|---|
| False | Not Applicable | Not Applicable |
Configuration Guidance: This feature is not supported to secure this service.
Identity management
For more information, see the Microsoft cloud security benchmark: Identity management.
IM-1: Use centralized identity and authentication system
Features
Azure AD Authentication Required for Data Plane Access
Description: Service supports using Azure AD authentication for data plane access. Learn more.
| Supported | Enabled By Default | Configuration Responsibility |
|---|---|---|
| True | False | Customer |
Configuration Guidance: Use Azure Active Directory (Azure AD) as the default authentication method to control your data plane access.
Reference: Quickstart: Authenticate using Azure Active Directory
IM-3: Manage application identities securely and automatically
Features
Managed Identities
Description: Data plane actions support authentication using managed identities. Learn more.
| Supported | Enabled By Default | Configuration Responsibility |
|---|---|---|
| False | Not Applicable | Not Applicable |
Configuration Guidance: This feature is not supported to secure this service.
Service Principals
Description: Data plane supports authentication using service principals. Learn more.
| Supported | Enabled By Default | Configuration Responsibility |
|---|---|---|
| True | False | Customer |
Configuration Guidance: For services that don't support managed identities, use Azure Active Directory (Azure AD) to create a service principal with restricted permissions at the resource level. Configure service principals with certificate credentials and fall back to client secrets for authentication.
Reference: Quickstart: Authenticate using Azure Active Directory
IM-7: Restrict resource access based on conditions
Features
Conditional Access for Data Plane
Description: Data plane access can be controlled using Azure AD Conditional Access Policies. Learn more.
| Supported | Enabled By Default | Configuration Responsibility |
|---|---|---|
| False | Not Applicable | Not Applicable |
Configuration Guidance: This feature is not supported to secure this service.
IM-8: Restrict the exposure of credential and secrets
Features
Service Credential and Secrets Support Integration and Storage in Azure Key Vault
Description: Data plane supports native use of Azure Key Vault for credential and secrets store. Learn more.
| Supported | Enabled By Default | Configuration Responsibility |
|---|---|---|
| False | Not Applicable | Not Applicable |
Configuration Guidance: This feature is not supported to secure this service.
Privileged access
For more information, see the Microsoft cloud security benchmark: Privileged access.
PA-7: Follow just enough administration (least privilege) principle
Features
Azure RBAC for Data Plane
Description: Azure Role-Based Access Control (Azure RBAC) can be used to managed access to service's data plane actions. Learn more.
| Supported | Enabled By Default | Configuration Responsibility |
|---|---|---|
| True | False | Customer |
Configuration Guidance: Use Azure role-based access control (Azure RBAC) to manage Azure resource access through built-in role assignments. Azure RBAC roles can be assigned to users, groups, service principals, and managed identities.
Reference: Azure AD authentication
PA-8: Determine access process for cloud provider support
Features
Customer Lockbox
Description: Customer Lockbox can be used for Microsoft support access. Learn more.
| Supported | Enabled By Default | Configuration Responsibility |
|---|---|---|
| False | Not Applicable | Not Applicable |
Configuration Guidance: This feature is not supported to secure this service.
Data protection
For more information, see the Microsoft cloud security benchmark: Data protection.
DP-1: Discover, classify, and label sensitive data
Features
Sensitive Data Discovery and Classification
Description: Tools (such as Azure Purview or Azure Information Protection) can be used for data discovery and classification in the service. Learn more.
| Supported | Enabled By Default | Configuration Responsibility |
|---|---|---|
| False | Not Applicable | Not Applicable |
Configuration Guidance: This feature is not supported to secure this service.
DP-2: Monitor anomalies and threats targeting sensitive data
Features
Data Leakage/Loss Prevention
Description: Service supports DLP solution to monitor sensitive data movement (in customer's content). Learn more.
| Supported | Enabled By Default | Configuration Responsibility |
|---|---|---|
| False | Not Applicable | Not Applicable |
Configuration Guidance: This feature is not supported to secure this service.
DP-3: Encrypt sensitive data in transit
Features
Data in Transit Encryption
Description: Service supports data in-transit encryption for data plane. Learn more.
| Supported | Enabled By Default | Configuration Responsibility |
|---|---|---|
| True | True | Microsoft |
Feature notes: Microsoft's default encryption for data in transit is used.
Configuration Guidance: No additional configurations are required as this is enabled on a default deployment.
Reference: Double encryption
DP-4: Enable data at rest encryption by default
Features
Data at Rest Encryption Using Platform Keys
Description: Data at-rest encryption using platform keys is supported, any customer content at rest is encrypted with these Microsoft managed keys. Learn more.
| Supported | Enabled By Default | Configuration Responsibility |
|---|---|---|
| True | True | Microsoft |
Feature notes: Microsoft's default encryption for data at rest is used.
Configuration Guidance: No additional configurations are required as this is enabled on a default deployment.
Reference: Double encryption
DP-5: Use customer-managed key option in data at rest encryption when required
Features
Data at Rest Encryption Using CMK
Description: Data at-rest encryption using customer-managed keys is supported for customer content stored by the service. Learn more.
| Supported | Enabled By Default | Configuration Responsibility |
|---|---|---|
| False | Not Applicable | Not Applicable |
Configuration Guidance: This feature is not supported to secure this service.
DP-6: Use a secure key management process
Features
Key Management in Azure Key Vault
Description: The service supports Azure Key Vault integration for any customer keys, secrets, or certificates. Learn more.
| Supported | Enabled By Default | Configuration Responsibility |
|---|---|---|
| False | Not Applicable | Not Applicable |
Configuration Guidance: This feature is not supported to secure this service.
DP-7: Use a secure certificate management process
Features
Certificate Management in Azure Key Vault
Description: The service supports Azure Key Vault integration for any customer certificates. Learn more.
| Supported | Enabled By Default | Configuration Responsibility |
|---|---|---|
| False | Not Applicable | Not Applicable |
Configuration Guidance: This feature is not supported to secure this service.
Asset management
For more information, see the Microsoft cloud security benchmark: Asset management.
AM-2: Use only approved services
Features
Azure Policy Support
Description: Service configurations can be monitored and enforced via Azure Policy. Learn more.
| Supported | Enabled By Default | Configuration Responsibility |
|---|---|---|
| False | Not Applicable | Not Applicable |
Configuration Guidance: This feature is not supported to secure this service.
Logging and threat detection
For more information, see the Microsoft cloud security benchmark: Logging and threat detection.
LT-1: Enable threat detection capabilities
Features
Microsoft Defender for Service / Product Offering
Description: Service has an offering-specific Microsoft Defender solution to monitor and alert on security issues. Learn more.
| Supported | Enabled By Default | Configuration Responsibility |
|---|---|---|
| False | Not Applicable | Not Applicable |
Configuration Guidance: This feature is not supported to secure this service.
LT-4: Enable logging for security investigation
Features
Azure Resource Logs
Description: Service produces resource logs that can provide enhanced service-specific metrics and logging. The customer can configure these resource logs and send them to their own data sink like a storage account or log analytics workspace. Learn more.
| Supported | Enabled By Default | Configuration Responsibility |
|---|---|---|
| True | False | Customer |
Configuration Guidance: Enable resource logs for the service. For example, Key Vault supports additional resource logs for actions that get a secret from a key vault or Azure SQL has resource logs that track requests to a database. The content of resource logs varies by the Azure service and resource type.
Reference: Enable logs via Diagnostic Settings in Azure Monitor
Backup and recovery
For more information, see the Microsoft cloud security benchmark: Backup and recovery.
BR-1: Ensure regular automated backups
Features
Azure Backup
Description: The service can be backed up by the Azure Backup service. Learn more.
| Supported | Enabled By Default | Configuration Responsibility |
|---|---|---|
| False | Not Applicable | Not Applicable |
Configuration Guidance: This feature is not supported to secure this service.
Service Native Backup Capability
Description: Service supports its own native backup capability (if not using Azure Backup). Learn more.
| Supported | Enabled By Default | Configuration Responsibility |
|---|---|---|
| False | Not Applicable | Not Applicable |
Configuration Guidance: This feature is not supported to secure this service.
Next steps
- See the Microsoft cloud security benchmark overview
- Learn more about Azure security baselines
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