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The Services Hub home page

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The home page provides important information about your IT ecosystem and recommended actions to proactively manage the health of your IT environment. You can also view recommended on-demand learning experiences to help you stay current on your Microsoft products and technologies. The home page emphasizes ease of use with sections and focus areas that highlight, or recommend, specific actions in support, IT health, and learning.

Home page overview

The Home page is laid out in three main sections: the Action Center, Recent Services Hub Releases, and the Contacts section. Each section is made up of focus areas with further details, information, and resources.

Action Center

Action Center.

The Action Center section has three focus areas to help you track your organization’s recent support requests, view alerts and recommendations for managing your IT environment health, and explore recommended on-demand learning.

  • The Support focus area is visible to your organization’s support contacts, and helps them easily manage recent support activity, connect to Microsoft support engineers, and stay on top of your Microsoft support requests.

  • The IT Health focus area helps you and your team take advantage of On-Demand Assessments that use predictive analytics, and provide expert recommendations to help you remediate issues and risks in your IT environment.

  • The Learning focus area provides recommended on-demand learning experiences based on your interests where you can learn at your own pace through learning paths, webcasts and videos, and practice interactively with hands-on-labs.

New and Trending section.

The New and Trending section helps keep you up-to-date on the latest Services Hub features and capabilities and helps you discover release notes, learning opportunities, and items of interest to you.

Contacts

Contacts section of the Microsoft Services Hub home page, showing the Microsoft and My Company sections.

The Contacts section helps you easily find your Microsoft representatives, identify key contacts within your organization, and quickly access your organization's Services Hub users.

Primary Navigation

Primary Navigation bar to access Services Hub features.

The Services Hub Primary Navigation provides access to Services Hub features like Support, IT Health, Learning, and additional features. You can also quickly view the Services Hub workspace you are currently signed in to under the Primary Navigation.

Operations Navigation

Operations Navigation bar for searching and managing users.

The Services Hub Operations Navigation helps you search, manage your organization's Services Hub users, view your agreement details, and stay up-to-date with key notifications. You can also access Services Hub documentation, give feedback, and contact the Services Hub team.

The name and workspace dropdown in the Operations Navigation gives you access to your profile. You can also see all the Services Hub Workspaces you are a member of. The Services Hub profile page lists your contact information, selected role, all groups you manage or belong to, any areas of expertise you have selected, and any opt-in choices you've made about Services Hub research and email communications.

The Operations Navigation in Services Hub.

Communications

To opt in to communications, navigate to the Communications section and select Edit. Microsoft will include you in research opportunities and send information about Services Hub and the new Engage Center by selecting the appropriate opt-in communication.

The Communications section of Operations Navigation.

Groups and Sharing

Click Edit on the Groups and Sharing section to create Services Hub groups used for sharing Support requests. More details on the Groups and Sharing page.

Interest

To add or remove product updates you want to receive, select Edit in the Interest section and make your choices.