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Services Hub Connector - Features (Unified)

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Services Hub Connector is an Azure resource that brings Services Hub On-Demand Assessment functionality directly to our Unified/Premier audience that works primarily in the Azure ecosystem. You can start and continue your On-Demand Assessment experience in Azure, reducing complexity, all without leaving the Azure ecosystem to accomplish your proactive needs.

Access Services Hub

From the Services Hub Connector, you can always get to your Services Hub. On the Services Hub Connector, select Overview on the left navigation, select Go to Services Hub on the top navigation, and a new tab opens.

The Services Hub Connector window. Overview is selected on the left navigation. Go to Services Hub is selected on the top navigation.

Note

See documentation on how to create your Services Hub Connector.

Manage Connections

When you are in the Services Hub Connector, you're now able to connect to multiple Log Analytics workspaces without the need for multiple Services Hub – as is the current Services Hub experience. You'll be able to manage your roles and permissions in Azure and Log Analytics so that different groups won't see each other’s data if needed.

On the Services Hub Connector, select On-Demand Assessments on the left navigation and then select Manage Connections on the top navigation.

The Services Hub Connector window. Manage connections is selected on the top navigation.

Select Add to add your desired Log Analytics workspace.

The Manage Log Analytics Connections window. Add is selected.

Now you're able to connect multiple Log Analytics workspaces in the Services Hub Connector experience. After adding your first Log Analytics workspace, select Add again to add your next Log Analytics workspace.

The Manage Log Analytics Connections window. Add is selected.

Then you'll see all of your Log Analytics workspaces that you added.

The Existing Connections that have been added.

Now that you have connected multiple Log Analytics workspaces, on the On-Demand Assessment page select Log Analytics Workspace dropdown and select the Log Analytics workspace name that you want to view and the tiles change to the new workspace data.

The On-Demand Assessment window. The dropdown is selected on the menu panel showing the Log Analytics workspace names.

Note

If you do not have access to the Log Analytics workspace that you choose, you will see an error on the page that you do not have access.

Note

If you don’t know the Azure owner, other roles of your Azure subscriptions, or Log Analytics workspaces, see Role assignments in Azure Subscriptions to find out who you can contact in your organization for permission to see that data.

You're also able to remove any Log Analytic workspaces from the Services Hub Connector. On the Services Hub Connector, select On-Demand Assessments on the left navigation and then select Manage Connections on the top navigation.

Then select the checkbox of the Log Analytics workspaces that you would like to remove, then select Remove. You'll no longer see that Log Analytics workspace in your dropdown box of Log Analytics workspaces.

The Manage Log Analytics Connections window. The box for the Existing connection to be removed is checked and Remove are selected.

Add On-Demand Assessments

Now that you've connected your Log Analytics workspace(s), when you are in the Services Hub Connector you're now able to “Add” multiple On-Demand Assessments at one time instead of individually as in the Services Hub experience.

On the Services Hub Connector, select On-Demand Assessments on the left navigation and then select Add Assessments on the top navigation.

The Log Analytics Workspace window.

You now have the ability to Select All and add all On-Demand Assessments at once or specifically check the boxes for the On-Demand Assessments that you want to add at once.

The Add Assessments window with boxes checked to add On-Demand Assessments.

Note

Adding a new Assessment will start the new AMA experience as described in the On-Demand Assessment Setup document

Now you'll see all of your newly added On-Demand Assessment tiles on the On-Demand Assessment blade for you and your team to configure and start seeing your proactive data.

The newly added On-Demand Assessment tiles on the On-Demand Assessment blade.

Important

Similar to the Services Hub portal experience, you will first need to configure your data collection machine in order to be able to add Assessments using your SH Connector. This process is described in the On-Demand Assessment Setup document - Configuration Methods

The new AMA add On-Demand Assessments process .

Different Tile statuses

There are different statuses for your On-Demand assessments depending on where you are at in the journey.

Added On-Demand Assessment and needs configuration

The Office 365 Exchange Assessment tile displaying that configuration is required.

This tile directs you to the configuration page in Log Analytics.

Configured On-Demand Assessment and showing data

The Exchange Server Assessment tile displaying the number of recommendations and passed checks.

This tile directs you to the On-Demand Assessment Detail page in Log Analytics to view all of your data.

Reports

In the Services Hub Connector, you can View Reports for all of your On-Demand Assessments from all of your connected Log Analytics workspaces without the need to go back to Services Hub to see your reports.

On the Services Hub Connector, select On-Demand Assessments on the left navigation and then select any report from your configured On-Demand Assessments that have data. This report downloads for your use.

The Exchange Server Assessment tile and where to find the reports available to download.

Contact Services Hub Support

When you need to create a support ticket around issues with the Services Hub, you can Contact Services Hub Team within the Services Hub Connector.

On the Services Hub Connector, select Contact Services Hub Team on the left navigation and then select Create Support Request on the top navigation.

The Services Hub Connector window. Contact services hub team is selected on the left navigation. Create support request is selected on the top navigation.

Note

This is for support for Services Hub and not to open a Microsoft support request. Please login to Services Hub to create Microsoft support requests.