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Errors when you rename a SharePoint domain

This article lists common error messages that you might receive when you change a Microsoft SharePoint Online (SPO) domain. By using the information in each message, you can determine why the SharePoint domain can't be renamed and how to fix the error.

Errors

Error code Error message Details Solution
755 SPO Tenant Rename is already in progress. Tenant renaming is in progress. You can't trigger a tenant renaming while another renaming process is running. Wait for the current tenant renaming to finish.
756 An unexpected error occurred while trying to update the tenant URLs. An unexpected run-time error occurred when you started the tenant renaming job. Retry the renaming action after some time passes.
757 The domain name isn't valid. The domain name isn't in the list of verified domains for the tenant. Add a verified domain, and start a renaming by using the domain.
758 The domain name isn't valid. The domain name could be null (empty), is longer than 48 characters, or contains a hyphen or special characters. The domain name that you're trying to use isn't in a valid format. The -DomainName parameter should be only the name portion of the domain. For example, if the domain is fabrikam.onmicrosoft.com, the parameter would be only fabrikam.
759 SharePoint Online Tenant Rename isn't supported for your tenant. The tenant has a Microsoft Business Productivity Online Suite (BPOS) site for which renaming isn't supported.
These sites were created several years ago when SharePoint Online was named Business Productivity Office Suite (BPOS).
BPOS sites and its configuration must be removed before you can schedule tenant renaming.
Submit a support request by selecting Rename a SharePoint Tenant with BPOS sites
760 A site at [site URL] already exists. Both the source and target sites are created by using redirect templates that aren't supported for renaming. The template of the target site isn't in the allowed templates (redirect site). Remove target sites that have a redirect template, and then try again to rename them.
763 There are no sites to rename. There are no sites to be renamed. The tenant has no sites to be renamed.
768 SPO Tenant Rename can't be restarted because the current state is {0}. The tenant renaming job is either suspended, queued, or in progress. Wait for the tenant renaming job to finish.
769 The domain name can't be the same as the current name. Original and target domain are the same. Use a target domain name that's different from the original domain name.
770 SPO Tenant Rename is currently blocked. Tenant renaming is blocked because the server is busy. Retry the renaming action after some time passes.
771 SPO Tenant Rename is currently blocked. Tenant renaming is blocked because the tenant is undergoing a move. Retry the renaming action after some time passes.
772 Scheduled date/time must be 24 hours in the future. Scheduled time is less than 24 hours from the current time. Provide a schedule time that's equal to or greater than 24 hours from the current time, and then start the renaming.
773 Not Implemented. Tenant renaming isn't enabled for the customer. Tenant renaming isn't enabled yet for this customer. Wait for this feature to be implemented for your tenant.
775 The scheduled date/time must be within 30 days. The scheduled time is greater than 30 days from the current time. Provide a schedule date/time value that's 30 days or fewer from the current day, and then start the renaming.
776 SPO Tenant Rename isn't supported for Multi-Geo tenants. Multi-Geo tenants aren't supported. Tenant renaming currently can't be scheduled for tenants that have, or previously had, Multi-Geo configured.
777 SPO Tenant Rename isn't supported for your tenant. The tenant has a public site, so the tenant renaming is canceled. The public site on the tenant has to be removed before you can try to schedule the tenant renaming.
Submit a support request by selecting Rename a SharePoint Tenant with Public site
779 Cannot schedule due to system maintenance. Tenant renaming can't be scheduled because of maintenance events. Retry the renaming action after some time passes.
780 Cannot perform a rename as you exceed the maximum number of allowed Sites and OneDrive. There are too many sites in the tenant. The tenant has more sites than is currently allowed.
781 Canceled by the system due to system maintenance. Tenant renaming is canceled because a maintenance event is occurring. Retry the renaming action after some time passes.
783 Your organization has already reached the allowed number of SPO tenant renames. The tenant can be renamed only one time, and your organization has already been renamed. If you have to do additional renaming, submit a support request by selecting Rename a SharePoint Tenant more than once
-1076 No applicable licenses found for this feature. Please check the documentation for more information. SharePoint Advanced Management licenses are required. Activate the Syntex SharePoint Advanced Management offering in your tenant.
-1077 There is no applicable tenant rename scheduled in your organization. Tenant rename isn't scheduled. Run the Start-SPOTenantRename cmdlet, and then try again.
-1078 Prioritizing sites cannot be performed since the tenant rename is in progress. Prioritization isn't allowed when a rename is in progress. None.
-1086 The limit on the number of prioritized sites has been reached. No further sites can be added unless some are removed first. The 4,000-site limit for prioritization was reached. Remove a site that was already prioritized, and then try again to prioritize the desired site. For more information, see prioritizing sites.
-1081 Prioritization for root sites is not supported. Root sites can't be prioritized. None.
-1082 The site is locked. Please unlock the site and try again. A rename can't be done on a locked site. Unlock the site.
-1080 The specified site does not exist. Please check the URL and try again. The specified site doesn't exist. Check whether the site exists, or whether there are any typos in the URL.
-15 This site URL is invalid. Please double-check your site URL. The specified URL has an invalid format. Check the format of the specified URL.
1095 The rename cannot be scheduled currently since alternate URLs exist in the tenant. The tenant has alternate URLs configured for which renames aren't supported. These likely remain from earlier SharePoint on-premises implementations. The alternate URLs must be removed before you try again to schedule a rename. Submit a support request by selecting Rename a SharePoint Tenant with Alternate URLs.

Note: You might encounter different errors about individual site renaming if the actions fail as part of the domain renaming. For more information, see Errors when you rename a SharePoint site address.

References