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Symptoms
The Microsoft SharePoint 2019 Products Preparation Tool successfully runs and finishes by having all prerequisites installed or enabled. But when you run Microsoft SharePoint Server 2019 Setup, you receive the following error message:
Setup is unable to proceed due to the following error(s):
- This product requires Visual C++ Redistributable Package for Visual Studio 2017.
Cause
SharePoint 2019 Products Preparation Tool misidentifies the minimum version of Microsoft Visual C++ 2017 Redistributable (x64) that is required by SharePoint Server 2019 Setup. In this case, if Visual C++ 2017 Redistributable (x64) is installed, but is a version that's greater than or equal to 14.10.25017.0 and less than 14.13.26020.0, the tool won't install the minimum version that's required by SharePoint Server 2019 Setup.
Resolution
To fix this issue, use one of the following methods.
Method 1
- Uninstall Microsoft Visual C++ 2017 Redistributable (x64) through Windows Control Panel.
- Rerun Microsoft SharePoint 2019 Products Preparation Tool. The tool will now install the minimum required version of Visual C++ 2017 Redistributable (x64).
- Run SharePoint Server 2019 Setup.
Method 2
- Download and install Microsoft Visual C++ 2017 Redistributable (x64) version 14.13.26020.0 (or a later version) from https://go.microsoft.com/fwlink/?LinkId=848299.
- Run SharePoint Server 2019 Setup.
More information
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