Episode
Ask the Expert: Building a co-creative enterprise with ManageEngine
Collaboration, cross-functioning and automation are the key driving factors in building a co-creative IT enterprise. ManageEngine tools facilitate effective collaboration, automated endpoint orchestration and seamless identity management without having to leave their Microsoft applications. Join as the team talks through solutions and their customer's experiences through the challenges brought on by increased remote work in the pandemic.
Chapters
- 00:00 - Introduction
- 00:59 - What is a co-creative enterprise?
- 01:27 - What is Manage Engine and what do they offer?
- 05:40 - How do you handle the rise of 'shadow IT' that came with the rise of remote work?
- 11:00 - How do you handle freedom of remote workers without compromising security?
- 14:30 - How did customers handle the influx of mobile endpoint management with work from home shifts?
- 21:08 - How can you take a fresh approach to IT support? Self-service chat apps are a huge proactive tool
- 23:55 - How do we handle onboarding/off-boarding for remote-only workers?
- 28:40 - Closing Notes
Collaboration, cross-functioning and automation are the key driving factors in building a co-creative IT enterprise. ManageEngine tools facilitate effective collaboration, automated endpoint orchestration and seamless identity management without having to leave their Microsoft applications. Join as the team talks through solutions and their customer's experiences through the challenges brought on by increased remote work in the pandemic.
Chapters
- 00:00 - Introduction
- 00:59 - What is a co-creative enterprise?
- 01:27 - What is Manage Engine and what do they offer?
- 05:40 - How do you handle the rise of 'shadow IT' that came with the rise of remote work?
- 11:00 - How do you handle freedom of remote workers without compromising security?
- 14:30 - How did customers handle the influx of mobile endpoint management with work from home shifts?
- 21:08 - How can you take a fresh approach to IT support? Self-service chat apps are a huge proactive tool
- 23:55 - How do we handle onboarding/off-boarding for remote-only workers?
- 28:40 - Closing Notes
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