Episode
Module 10 Managing Support Tickets
This module provides an overview of a partners access to both partner and customer service requests through the Partner Center SDK. This includes searching and updating service requests. It also shows how to create service requests through the SDK.
Outline:
- Service Request Overview
- Scenario: Getting, Querying & Filtering Service Requests
- Scenario: Creating Service Requests
This module provides an overview of a partners access to both partner and customer service requests through the Partner Center SDK. This includes searching and updating service requests. It also shows how to create service requests through the SDK.
Outline:
- Service Request Overview
- Scenario: Getting, Querying & Filtering Service Requests
- Scenario: Creating Service Requests
Video URL
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