Episode
Move 13,000+ global Dynamics CRM users from on-premises to Online at Caterpillar Inc.
with Todd Byrne
The Caterpillar enterprise CRM project, including 13,000+ users around the globe, was Microsoft's largest early Dynamics CRM Online customer in the world. Join the Caterpillar project team's discussion on how they moved their 7 lines of business from CRM 4.0 to Dynamics CRM Online, how they dealt with the different challenges they faced, the lessons learned from the project, and the potential impact for Caterpillar, after moving to CRM Online.
The Caterpillar enterprise CRM project, including 13,000+ users around the globe, was Microsoft's largest early Dynamics CRM Online customer in the world. Join the Caterpillar project team's discussion on how they moved their 7 lines of business from CRM 4.0 to Dynamics CRM Online, how they dealt with the different challenges they faced, the lessons learned from the project, and the potential impact for Caterpillar, after moving to CRM Online.
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