Episode

Copilot Studio + Dynamics 365 HR + ServiceNow

with April Dunnam, Ana Ines Urrutia

In this short demo, we will find a way of improving employee experience bringing the best out of Microsoft solutions. A chatbot easily integrated into a self-service platform, connected to your ticketing system (in this case is ServiceNow, but it could be Customer Service for example).

Chapters

  • 00:00 - Introductions
  • 01:52 - Copilot Studio and D365 HR Integration demo
  • 10:00 - Other possibilities

Dynamics 365
Microsoft Copilot