Unpack Surface Hub 50-inch models
Before you remove Surface Hub 2S or Surface Hub 3 from the box, ensure you have your mounting solution assembled and someone available to help you.
- Use the handles on each side of the box to move it to the space where you'll set it up.
- Before opening, remove the clips (4) on the front and back, then lift the top off the box using the handles.
- In the base of the Surface Hub, open the accessories box containing the setup guide, Surface Hub Pen, Surface Hub 2S camera, and the power cable.
- On the back of the Surface Hub, an instructional label shows you where to attach the mounting hardware. Install it in place and remove the label.
- If you're using a mobile stand, remember to lock the wheels to keep the stand in place
- Be sure to lift the Surface Hub with both hands and support the bottom of the device.
- Align the installed hardware with the slots on the mount so it rests firmly in place.
- Follow any further instructions that came with your mounting solution.
Tip
Mounting solutions built for Surface Hub 2S are compatible with Surface Hub 3 while supporting the new rotation feature to Portrait mode.
For a video demo of physically installing the 50-inch Surface Hub, see Unboxing and Set up.
- Unwrap your Surface Hub Pen and attach it magnetically to the side of your preferred device.
- Remove the lens cling from the camera and attach it to the USB-C port on the top of the Surface Hub.
- Insert the power cable into the back of the device and plug it into a power outlet. Run the cable through any cable guides on your mounting solution and remove the screen clang.
- To begin, press the power button on the bottom right.