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Device Identity Information
- Microsoft Surface Laptop 13”
The model and serial number for Surface Laptops is on the bottom center closest to the display hinge point.
Important
Device Serial Number Notation. The serial number for this device is located on its original bottom cover. It is crucial to retain the device’s original serial number for future support from Microsoft. The D Bucket FRU will remove the device’s original serial number and the original device serial number cannot be permanently added to a replacement part. To ensure the original serial number is retained, record it using waterproof ink on a label. Affix the label to an easily accessible area on the device exterior and keep a record of the serial number in a secure location. Microsoft has provided a label for this purpose within the replacement part’s packaging. The label included in the part’s packaging has space designated for the original serial number as well as the part's product identifier.
Genuine Microsoft Replacement Parts
Genuine Microsoft replacement parts can be obtained directly from Microsoft on Microsoft.com.
Genuine Microsoft replacement parts are also available on the partner sites below:
Illustrated Service Parts List
Important
Repair workflows may require multiple parts to be ordered to complete the repair successfully. Please check the primary and additional components section in each repair workflow to ensure you have all required parts before beginning your repair.
| Item | Component | SKU Part No. |
|---|---|---|
| 1 | Independent Trackpad | |
| Platinum | EP2-35066 | |
| Ocean | EP2-35065 | |
| Violet | EP2-35068 | |
| 2 | C Cover Keyset | |
| Platinum (AMER/ASIA) | EP2-34199 | |
| Platinum (CANADA) | EP2-34200 | |
| Platinum (JAPAN) | EP2-34216 | |
| Platinum (FRANCE) | EP2-34202 | |
| Platinum (GERMANY) | EP2-34203 | |
| Platinum (SWITZ) | EP2-34214 | |
| Platinum (UK) | EP2-34201 | |
| Ocean (AMER/ASIA) | EP2-34217 | |
| Ocean (CANADA) | EP2-34218 | |
| Ocean (JAPAN) | EP2-34234 | |
| Ocean (FRANCE) | EP2-34220 | |
| Ocean (GERMANY) | EP2-34221 | |
| Ocean (SWITZ) | EP2-34232 | |
| Ocean (UK) | EP2-34219 | |
| Violet (AMER/ASIA) | EP2-34235 | |
| Violet (CANADA) | EP2-34236 | |
| Violet (JAPAN) | EP2-34252 | |
| Violet (FRANCE) | EP2-34238 | |
| Violet (GERMANY) | EP2-34239 | |
| Violet (SWITZ) | EP2-34250 | |
| Violet (UK) | EP2-34237 | |
| 3 | Feet | |
| Platinum | EP2-34351 | |
| Ocean | EP2-34350 | |
| Violet | EP2-34352 | |
| 4 | PCBA | |
| 16 | EP2-35079 | |
| 24 | EP2-35080 | |
| 5 | Fan | EP2-35070 |
| 6 | Speakers | EP2-35071 |
| 7 | Battery | EP2-34197 |
| 8 | Thermal Module | EP2-35064 |
| 9 | USB-A and Audio Jack | EP2-34198 |
| 10 | USB-C Port | EP2-35072 |
| 11 | D Bucket | |
| Platinum | EP2-34348 | |
| Ocean | EP2-34347 | |
| Violet | EP2-34349 | |
| 12 | AB Cover | |
| Platinum | EP2-34344 | |
| Ocean | EP2-34343 | |
| Violet | EP2-34346 | |
| 13 | SSD | |
| 256GB | EP2-35061 | |
| 512GB | EP2-35062 | |
| 1TB | EP2-35063 |
| Description | Enter Key | “4,5,6” Keys |
|---|---|---|
| 104 English, US |  |
 |
| 105 Canadian, Bilingual |  |
 |
| 109 Japan |  |
 |
| 105 Austria/Germany | |
 |
| 105 French | |
 |
| 105 English, UK Ireland | |
 |
| 105 Switzerland, Luxembourg | |
 |