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Surface Laptop 7th Device Information and Service Parts

Device Identity Information

Support Link – Link

The model and serial number for Surface Laptops is on the bottom center closest to the display hinge point.

A white rectangular object with a blue label Description automatically generated

Important

Device Serial Number Notation. The serial number for this device is located on its original bottom cover. It is crucial to retain the device’s original serial number for future support from Microsoft. The Enclosure FRU will remove the device’s original serial number and the original device serial number cannot be permanently added to a replacement part. To ensure the original serial number is retained, record it using waterproof ink on a label. Affix the label to an easily accessible area on the device exterior and keep a record of the serial number in a secure location. Microsoft has provided a label for this purpose within the replacement part’s packaging. The label included in the part’s packaging has space designated for the original serial number as well as the part's product identifier.

Genuine Microsoft Replacement Parts

  • Genuine Microsoft replacement parts can be obtained directly from Microsoft on Microsoft.com.

  • Genuine Microsoft replacement parts are also available on the partner sites below:

Illustrated Service Parts List

A computer parts diagram showing the parts of a computer

Important

Repair workflows may require multiple parts to be ordered to complete the repair successfully. Please check the primary and additional components section in each repair workflow to ensure you have all required parts before beginning your repair.

Item Component SKU Part No.
1 Feet
Platinum E0A-00001
Graphite E0A-00002
Dune E0A-00003
Sapphire E0A-00004
2 Enclosure
Platinum – 13” C0X-00001
Platinum – 15” C0Y-00001
Graphite – 13” C0X-00002
Graphite – 15” C0Y-00002
Dune – 13” C0X-00003
Sapphire – 13” C0X-00004
3 Removable Solid-State Drive
256GB E0S-00001
512GB E0T-00001
1TB E0U-00001
4 Battery
Battery – 13” C0A-00001
Battery – 15” C0B-00001
5 Audio Jack
Audio Jack E0G-00001
6 Right Speaker
Right Speaker – 13” E0D-00002
Right Speaker – 15” EOL-00002
7 Left Speaker
Left Speaker – 13” E0D-00001
Left Speaker – 15” E0L-00001
8 Display Assembly (Includes Camera)
Platinum – 13” D0K-00001
Platinum – 15” D0L-00001
Graphite – 13” D0K-00002
Graphite – 15” D0L-00002
Dune – 13” D0K-00003
Sapphire – 13” D0K-00004
9 Surface Connect Port
Surface Connect Port - 13” E0B-00001
Surface Connect Port - 15” E0I-00001
10 Motherboard (includes main processor and main memory, and thermal module)
Plus 16GB – 13” Commercial C0P-00001
Plus 16GB – 13” C0P-00002
Elite 16GB – 13” Commercial C0Q-00001
Elite 16GB – 13” C0Q-00002
Elite 16GB – 15” Commercial C0T-00001
Elite 16GB – 15” C0T-00002
Elite 32GB – 13” Commercial C0R-00001
Elite 32GB – 13” C0R-00002
Elite 32GB – 15” Commercial C0U-00001
Elite 32GB – 15” C0U-00002
Elite 64GB – 13” EP2-07971
Elite 64GB – 15” EP2-07972
11 Keyboard Assembly (includes Trackpad)
Platinum – Arabic – 13” D0P-00008
Platinum – Arabic – 15” D0Q-00008
Graphite – Arabic – 13” D0P-00026
Graphite – Arabic – 15” D0Q-00026
Dune – Arabic – 13” EP2-00813
Sapphire – Arabic – 13” EP2-00814
Platinum – Belgium– 13” D0P-00014
Platinum – Belgium – 15” D0Q-00014
Graphite – Belgium – 13” D0P-00032
Graphite – Belgium – 15” D0Q-00032
Dune –Belgium – 13” D0P-00047
Sapphire – Belgium– 13” D0P-00058
Platinum – Chinese Traditional (Taiwan) – 13” D0P-00007
Platinum – Chinese Traditional (Taiwan) – 15” D0Q-00007
Graphite – Chinese Traditional (Taiwan) – 13” D0P-00025
Graphite – Chinese Traditional (Taiwan) – 15” D0Q-00025
Platinum – Canada EN/FR – 13” D0P-00002
Platinum – Canada EN/FR – 15” D0Q-00002
Graphite – Canada EN/FR – 13” D0P-00020
Graphite – Canada EN/FR – 15” D0Q-00020
Platinum – English International – 13” D0P-00010
Platinum – English International – 15” D0Q-00010
Graphite – English International – 13” D0P-00028
Graphite – English International – 15” D0Q-00028
Dune – English International – 13” D0P-00043
Sapphire – English International – 15” D0P-00054
Platinum – English UK – 13” D0P-00009
Platinum – English UK – 15” D0Q-00009
Graphite – English UK – 13” D0P-00053
Graphite – English UK – 15” D0Q-00028
Dune – English UK – 13” D0P-00042
Sapphire – English UK – 13” D0P-00053
Platinum- English – 13” D0P-00001
Platinum – English – 15” D0Q-00001
Graphite – English – 13” D0P-00019
Graphite – English – 15” D0Q-00019
Dune – English – 13” D0P-00037
Sapphire – English – 13” D0P-00048
Platinum – French – 13” D0P-00012
Platinum – French – 15” D0Q-00012
Graphite – French – 13” D0P-00030
Graphite – French – 15” D0Q-00030
Dune – French – 13” D0P-00045
Sapphire – French – 13” D0P-00056
Platinum – German – 13” D0P-00011
Platinum – German – 15” D0Q-00011
Graphite – German – 13” D0P-00029
Graphite – German – 15” D0Q-00029
Dune – German – 13” D0P-00044
Sapphire – German – 13” D0P-00055
Platinum – Italian – 13” D0P-00015
Platinum – Italian – 15” D0Q-00015
Graphite – Italian – 13” D0P-00033
Graphite – Italian – 15” D0Q-00033
Platinum – Japanese – 13” D0P-00004
Platinum – Japanese – 15” D0Q-00004
Graphite – Japanese – 13” D0P-00022
Graphite – Japanese – 15” D0Q-00022
Dune – Japanese – 13” D0P-00039
Sapphire – Japanese – 13” D0P-00050
Platinum – Korean – 13” D0P-00005
Platinum – Korean – 15” D0Q-00005
Graphite – Korean – 13” D0P-00023
Graphite – Korean – 15” D0Q-00023
Dune – Korean – 13” D0P-00040
Sapphire – Korean – 13” D0P-00051
Platinum – Nordic – 13” D0P-00016
Platinum – Nordic – 15” D0Q-00018
Graphite – Nordic – 13” D0P-00036
Graphite – Nordic – 15” D0Q-00036
Platinum – Portuguese – 13” D0P-00016
Platinum – Portuguese – 15” D0Q-00016
Graphite – Portuguese – 13” D0P-00034
Graphite – Portuguese – 15” D0Q-00016
Platinum – Spanish (Mexico) – 13” D0P-00003
Platinum – Spanish (Mexico) – 15” D0Q-00003
Graphite – Spanish (Mexico) – 13” D0P-00021
Graphite – Spanish (Mexico) -15” D0Q-00021
Platinum – Spanish (Spain) – 13” D0P-00017
Platinum – Spanish (Spain) – 15” D0Q-00017
Graphite – Spanish (Spain) – 13” D0P-00035
Graphite – Spanish (Spain) – 15” D0Q-00035
Platinum – Swiss/Luxembourg – 13” D0P-00013
Platinum – Swiss/Luxembourg – 15” D0Q-00013
Graphite – Swiss/Luxembourg – 13” D0P-00031
Graphite – Swiss/Luxembourg – 15” D0Q-00031
Dune – Swiss/Luxembourg – 13” D0P-00046
Sapphire – Swiss/Luxembourg – 13” D0P-00057
Platinum – Thai – 13” D0P-00006
Platinum – Thai – 15” D0Q-00006
Graphite – Thai – 13” D0P-00024
Graphite – Thai – 15” D0Q-00024
12 Micro SD Card Reader
Micro SD Card Reader – 15” E0J-00001
Description Enter Key “4,5,6” Keys
104 English, US Enter Key 4,5,6 Keys
105 Canadian, Bilingual Enter Key 4,5,6 Keys
109 Japan Enter Key 4,5,6 Keys
105 Austria/Germany Enter Key 4,5,6 Keys
105 Belgium AZERTY Enter Key 4,5,6 Keys
105 Nordic Denmark, Finland, Norway, Sweden Enter Key 4,5,6 Keys
105 French Enter Key 4,5,6 Keys
105 English, UK Ireland Enter Key 4,5,6 Keys
105 Italy Enter Key 4,5,6 Keys
105 Switzerland, Luxembourg Enter Key 4,5,6 Keys
104 English, International Netherlands Enter Key 4,5,6 Keys
105 Portuguese Enter Key 4,5,6 Keys
105 Spanish, European Enter Key 4,5,6 Keys