Surface Pro 12-in Device Information and Service Parts

Device Identity Information

Supported Models

• Surface Pro 12-inch WiFi (Platinum, Violet, and Ocean)

The model and serial number for Surface tablet devices are located under the kickstand.

Important

Device Serial Number Notation. The serial number for this device is located on its original enclosure. It is crucial to retain the device’s original serial number for future support from Microsoft. The Enclosure FRU will remove the device’s original serial number and the original device serial number cannot be permanently added to a replacement part. To ensure the original serial number is retained, record it using waterproof ink on a label. Affix the label to an easily accessible area on the device exterior and keep a record of the serial number in a secure location. Microsoft has provided a label for this purpose within the replacement part’s packaging. The label included in the part’s packaging has space designated for the original serial number as well as the part's product identifier.

Genuine Microsoft Replacement Parts

• Genuine Microsoft replacement parts can be obtained directly from Microsoft on Microsoft.com.

• Genuine Microsoft replacement parts are also available on the partner sites below:

  • iFixit

Illustrated Service Parts List

IMPORTANT: Repair workflows may require multiple parts to be ordered to complete the repair successfully. Please check the primary and additional components section in each repair workflow to ensure you have all required parts before beginning your repair.

Item	Component	SKU Part No.
1	Kickstand
	Platinum	EP2-31603
	Violet	EP2-31604
	Ocean	EP2-31605
2	Display Module
	Display Module	EP2-31622
3	Front Camera
	Front Camera	EP2-31618
4	Infrared Camera
	Infrared Camera	EP2-31620
5	Speakers
	Speakers	EP2-31621
6	Antenna Deck
	Antenna Deck	EP2-41588
7	Motherboard for Business (includes main processor and main memory)
	16GB/256GB	EP2-31606
	16GB/512GB	EP2-31607
	16GB/1TB	EP2-31608
	24GB/1TB	EP2-31609
	Motherboard (includes main processor and main memory)
	16GB/256GB	EP2-31610
	16GB/512GB	EP2-31611
	16GB/1TB	EP2-31612
8	Thermal Module
	Thermal Module	EP2-31623
9	Microphone Module
	Microphone Module	EP2-31617
10	Battery
	Battery	EP2-31597
11	Rear Camera
	Rear Camera	EP2-31619
12	Buttons – Power and Volume
	Platinum	EP2-31614
	Violet	EP2-31615
	Ocean	EP2-31616
13	USB-C Charging Port
	USB-C Charging Port	EP2-31624
14	Enclosure
	Platinum	EP2-31599
	Violet	EP2-31600
	Ocean	EP2-31601
15	Device Entry Kit
	Device Entry Kit	EP2-41586
15	Screw Kit
	Device Entry Kit	EP2-41587

Surface Pro 12-inch FRU Screw Map

Important

During repair of the Surface Pro 12-inch, screws used to secure components in the device can be reused and are not provided in the FRU replacement kits. To obtain replacement screws, you will have to purchase the screw kit.

Use the table below as a reference for the different screw types securing FRU components in this device. For convenient tracking of screws during repair, it is recommended to place each screw type in separate compartments and to print the table below, cutting out the wayfinding icons to label each of the compartments where the screws are stored.

Screw Type	Part No.	Wayfinding Icon	Picture
M1.2 x L1.9 3IP	M1334206-001 M1334207-001
M1.2 x L2.8 3IP	M1352116-001 M1352117-001
M1.2 x L2.7 3IP	M1369668-001
M1.2 x L1.9 3IP	M1334230-001 M1334231-001
M1.2 x L2.5 3IP	M1352134-001 M1352135-001
M1.2 x L1.5 3IP	M1334202-001 M1334202-001
M1.2 x L1.5 3IP	M1334177-001 M1334229-001
M1.2 x L2.1 3IP	M1341576-001 M1341577-001
M1.2 x L2.3 3IP	M1341578-001 M1341579-001