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Surface Pro 12-in Device Information and Service Parts

Device Identity Information

Supported Models

  • Surface Pro 12-inch WiFi (Platinum, Violet, and Ocean)

The model and serial number for Surface tablet devices are located under the kickstand.

A person holding a phone AI-generated content may be incorrect.

Important

Device Serial Number Notation. The serial number for this device is located on its original enclosure. It is crucial to retain the device’s original serial number for future support from Microsoft. The Enclosure FRU will remove the device’s original serial number and the original device serial number cannot be permanently added to a replacement part. To ensure the original serial number is retained, record it using waterproof ink on a label. Affix the label to an easily accessible area on the device exterior and keep a record of the serial number in a secure location. Microsoft has provided a label for this purpose within the replacement part’s packaging. The label included in the part’s packaging has space designated for the original serial number as well as the part's product identifier.

Genuine Microsoft Replacement Parts

  • Genuine Microsoft replacement parts can be obtained directly from Microsoft on Microsoft.com.

  • Genuine Microsoft replacement parts are also available on the partner sites below:

Illustrated Service Parts List

A diagram of a computer AI-generated content may be incorrect.

A drawing of a tablet AI-generated content may be incorrect.

IMPORTANT: Repair workflows may require multiple parts to be ordered to complete the repair successfully. Please check the primary and additional components section in each repair workflow to ensure you have all required parts before beginning your repair.

Item Component SKU Part No.
1 Kickstand
Platinum EP2-31603
Violet EP2-31604
Ocean EP2-31605
2 Display Module
Display Module EP2-31622
3 Front Camera
Front Camera EP2-31618
4 Infrared Camera
Infrared Camera EP2-31620
5 Speakers
Speakers EP2-31621
6 Antenna Deck
Antenna Deck EP2-41588
7 Motherboard for Business (includes main processor and main memory)
16GB/256GB EP2-31606
16GB/512GB EP2-31607
16GB/1TB EP2-31608
24GB/1TB EP2-31609
Motherboard (includes main processor and main memory)
16GB/256GB EP2-31610
16GB/512GB EP2-31611
16GB/1TB EP2-31612
8 Thermal Module
Thermal Module EP2-31623
9 Microphone Module
Microphone Module EP2-31617
10 Battery
Battery EP2-31597
11 Rear Camera
Rear Camera EP2-31619
12 Buttons – Power and Volume
Platinum EP2-31614
Violet EP2-31615
Ocean EP2-31616
13 USB-C Charging Port
USB-C Charging Port EP2-31624
14 Enclosure
Platinum EP2-31599
Violet EP2-31600
Ocean EP2-31601
15 Device Entry Kit
Device Entry Kit EP2-41586
15 Screw Kit
Device Entry Kit EP2-41587

Surface Pro 12-inch FRU Screw Map

Important

During repair of the Surface Pro 12-inch, screws used to secure components in the device can be reused and are not provided in the FRU replacement kits. To obtain replacement screws, you will have to purchase the screw kit.

Use the table below as a reference for the different screw types securing FRU components in this device. For convenient tracking of screws during repair, it is recommended to place each screw type in separate compartments and to print the table below, cutting out the wayfinding icons to label each of the compartments where the screws are stored.

Screw Type Part No. Wayfinding Icon Picture
M1.2 x L1.9 3IP M1334206-001
M1334207-001
Wayfinding Icon Screw Picture 1 Screw Picture 2
M1.2 x L2.8 3IP M1352116-001
M1352117-001
Wayfinding Icon Screw Picture 1 Screw Picture 2
M1.2 x L2.7 3IP M1369668-001 Wayfinding Icon Screw Picture 1 Screw Picture 2
M1.2 x L1.9 3IP M1334230-001
M1334231-001
Wayfinding Icon 1 Wayfinding Icon 2 Screw Picture 1 Screw Picture 2
M1.2 x L2.5 3IP M1352134-001
M1352135-001
Wayfinding Icon Screw Picture 1 Screw Picture 2
M1.2 x L1.5 3IP M1334202-001
M1334202-001
Wayfinding Icon 1 Wayfinding Icon 2 Wayfinding Icon 3 Screw Picture 1 Screw Picture 2
M1.2 x L1.5 3IP M1334177-001
M1334229-001
Wayfinding Icon Screw Picture 1 Screw Picture 2
M1.2 x L2.1 3IP M1341576-001
M1341577-001
Wayfinding Icon Screw Picture 1 Screw Picture 2
M1.2 x L2.3 3IP M1341578-001
M1341579-001
Wayfinding Icon Screw Picture 1 Screw Picture 2