How to create notification subscribers


This version of Operations Manager has reached the end of support, we recommend you to upgrade to Operations Manager 2022.

In System Center - Operations Manager, when an alert is generated, Operations Manager can notify designated individuals by email, instant message (IM), text message (SMS) or Microsoft Teams (applicable for 2022). Notifications can also run commands automatically when an alert is raised on a monitored system. A notification requires a channel, a subscriber, and a subscription.

These procedures explain how to create subscribers for notifications. A notification subscriber defines when to send notifications and the addresses to which the notifications should be sent. A subscriber can be an individual user account or a distribution list.

Notification channels must be enabled before you create subscribers. After a subscriber is created, you create a notification subscription that defines the format of the notification message and any filters such as age or severity of the alert.

To create a notification subscriber as an administrator

  1. Log on to the computer with an account that is a member of the Operations Manager Administrators role.

  2. In the Operations console, click Administration.

  3. Under Notifications, right-click Subscribers, and click New subscriber.

  4. On the Description page, type a display name for this subscriber.

  5. On the Schedule Notifications page, click Always send notifications, or Notify only during the specified times and specify when notifications should be sent to this subscriber. The options available allow you to:

    • Limit notifications to a specific range of dates.

    • Specify that notifications are sent only during certain hours or except for certain hours.

    • Specify that notifications will be sent only on certain days of the week.

    • Set a time zone to be used for the subscriber.


    The settings on the Schedule Notifications page apply globally to the subscriber. You can also specify unique schedule settings for each address that you add to the subscriber, in the following steps. For example, you can add one email address that receives the notifications during business hours and add a second email address that receives the notifications outside of business hours.

  6. On the Subscriber Addresses page, click Add to add subscriber addresses to the notification.

  7. On the Describe the Subscriber Address page, enter a name to identify the subscriber address, and then click Next.

  8. On the Provide the Channel and Delivery Address page, perform the following steps:

    1. In Channel Type, select between email, instant message, text message, or command for the method of notification.

    2. If you select command for channel type, in Command Channel, select the name of a command channel. The command channel must be created before you create the subscriber. Skip the next step, because no delivery address is specified for a command channel.

    3. In Delivery address for the selected channel, enter the address to which the notification should be sent.

    4. Click Next.

  9. On the Schedule Notifications page, click Always send notifications, or Notify only during the specified times and click Add to create a date range, and then click Next.


    If adding an Excluding time period to the Schedules to send section, you must also add an Inclusion period for the exclusion to work. For example, To have a schedule run all day except from 12:00pm to 01:00pm, you must add another item with a weekly recurrence of All day, or some other time period extending past the end of the exclusion period.

  10. Click Add to define another subscriber address. Otherwise, click Finish, and then click Close.

  11. The new subscriber displays in the Subscribers pane.

Next steps

  • Create a notification subscription to define the criteria, notification channel, and subscribers that will receive the notification.