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Deploy a workflow to Service Manager using the Service Manager Authoring Tool

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Important

This version of Service Manager has reached the end of support. We recommend you to upgrade to Service Manager 2022.

Use these procedures to move workflows from the Service Manager Authoring Tool to the Service Manager console. First, you must physically move the workflow assembly file and the management pack file that contains the workflow information. Then, you must import the management pack into Service Manager.

Move the management pack and workflow files

  1. On the computer that is running the Authoring Tool, browse to the folder where you saved the management pack, and then copy the management pack and workflow files. The workflow file is automatically created in the same folder as the management pack. For example, copy AddComputerToADGroupMP.xml and AddComputerToADGroupWF.dll.

  2. On the computer that is running the Service Manager console, browse to the Service Manager installation folder, for example, C:\Program Files\Microsoft System Center\Service Manager.

  3. Paste the copied management pack and workflow files into this folder. For example, paste AddComputerToADGroupMP.xml and AddComputerToADGroupWF.dll.

    Note

    You can move the management pack file to a different folder before you import it into the Service Manager console. However, you must place the workflow assembly file in the Service Manager installation folder.

Import the management pack into Service Manager

  1. In the Service Manager console, select Administration.

  2. In the Administration pane, expand Administration, and select Management Packs.

  3. In the Tasks pane, under Management Packs, select Import Management Pack.

  4. In the Select Management Packs to Import dialog, select the management pack file that is associated with the workflow, and select Open. For example, select AddComputerToADGroupMP.xml.

  5. In the Import Management Packs dialog, select Add to add the management pack that you want to import.

  6. Select Import, and select OK.

Next steps

Configure the Activities Toolbox in the Authoring Tool.