Planning for System Center - Service Manager deployment


This version of Service Manager has reached the end of support. We recommend you to upgrade to Service Manager 2022.

Welcome to the planning guide for System Center - Service Manager. This article and others in this guide help you understand the hardware and software requirements as well as software roles you need to prepare for Service Manager before you deploy it in your company or organization. There are also general guidelines that can help you plan for the better hardware and software performance and scalability.

After you've read the planning information in this guide, you should read the deployment guide to fully understand the steps needed to deploy Service Manager and get it configured for use.

Plan for System Center - Service Manager deployment article describes the pieces that make up Service Manager, such as the Service Manager management server, the Service Manager database, the data warehouse management server, the data warehouse databases, and the Service Manager console. This article also describes the hardware and software requirements, the databases created by Service Manager, and the port numbers used by Service Manager.

Prepare for System Center - Service Manager deployment article describes how to prepare a computer to host Service Manager. For example, the sections in this article describe how to uninstall a previous version of Service Manager and how to ensure that SQL Server Reporting Services (SSRS) is installed. They also describe the account considerations for you to consider.

Plan for System Center - Service Manager performance and scalability article describes the issues that affect performance and scalability in Service Manager. It also suggests best practices to achieve good performance using suggested hardware configurations.

Next steps

Review Plan your deployment.