Post-upgrade tasks

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Important

This version of Service Manager has reached the end of support. We recommend you to upgrade to Service Manager 2022.

This article describes the tasks you should complete after upgrading System Center - Service Manager.

Restart the Data Access service and workflows

If necessary, use the following procedures to restart the service and workflows.

To restart the Data Access service

  1. On the computer that hosts the data warehouse management server, on the Windows desktop, select Start, and select Run.

  2. In the Run dialog, in Open, enter services.msc, and select OK.

  3. In the Services window, in the Services (Local) pane, right-click System Center Data Access Service, and select Start.

To start Service Manager workflows

  1. On the computer that hosts the Service Manager management server, on the Windows desktop, select Start, and select Run.

  2. In the Run dialog, in Open, enter services.msc, and select OK.

  3. In the Services window, in the Services (Local) pane, right-click System Center Management, and select Start.

Restart data warehouse jobs

After you upgrade the data warehouse management server, you might need to restart the data warehouse (extraction, transformation, and load (ETL)) jobs. You can use the following procedure to restart the data warehouse jobs. In this procedure, you enable data warehouse job schedules by using Windows PowerShell cmdlets.

To restart data warehouse jobs

  1. On the computer that hosts the data warehouse management server, select Start, point to Programs, point to Accessories, select Windows PowerShell, right-click Windows PowerShell, and select Run as administrator.

  2. Enter the following commands and then press Enter after each command.

    Note

    It's assumed in the following command examples that Service Manager was installed in its default location on the C: drive. If necessary, change directories to the location where you installed Service Manager.

    cd 'C:\Program Files\Microsoft System Center <version>\Service Manager'  

    import-module $PWD/Microsoft.EnterpriseManagement.Warehouse.Cmdlets.psd1  

    Get-SCDWJob  

    Enable-SCDWJobSchedule -JobName Extract_<data warehouse management group name>  

    Enable-SCDWJobSchedule -JobName Extract_<Service Manager management group name>  

    Enable-SCDWJobSchedule -JobName Transform.Common  

    Enable-SCDWJobSchedule -JobName Load.Common  

    Enable-SCDWJobSchedule -JobName DWMaintenance  

    Enable-SCDWJobSchedule -JobName MPSyncJob  

    Start-SCDWJob -JobName MPSyncJob

    The last command, Start-SCDWJob - JobName MPSyncJob, will enable the ETL jobs to run.

Stop and then restart SSRS

After you perform an upgrade, use the following procedure to stop and then start SSRS.

To stop and then restart SSRS

  1. On the computer that hosts SSRS, on the Windows desktop, select Start, and select Run.

  2. In the Run dialog, enter services.msc, and select OK.

  3. In the Services window, in the Services (Local) pane, right-click SQL Server Reporting Services, and select Stop.

  4. In the Services window, in the Services (Local) pane, right-click SQL Server Reporting Services, and select Start.

Next steps