Career path
Training for Business Users
Microsoft Learn helps you discover the tools and skills you need to become a business user.
Browse the official plan for business users
What is a business user?
A business user utilizes tools in Microsoft 365 and Dynamics 365 to meet your business needs as it pertains to business modernization, business management solutions, customer support, field collaboration, commerce, marketing, sales, expense management, and much more. The business user's expertise with such tooling enables the business to function efficiently and securely.
Your path to becoming a business user
Microsoft 365 Fundamentals - Self-Paced Training
Explore M365 Fundementals for business users. Work through online guided trainings paths at your own pace. As you journey through the learning paths and modules, you will be exposed to some of the skills you need to help you get credentialed.
Dynamics 365 Fundamentals (CRM) - Self-Paced Training
Explore D365 Fundementals for CRM. Work through online guided trainings paths at your own pace. As you journey through the learning paths and modules, you will be exposed to some of the skills you need to help you get credentialed.
Dynamics 365 Fundamentals (ERP) - Self-Paced Training
Explore D365 Fundementals for ERP. Work through online guided trainings paths at your own pace. As you journey through the learning paths and modules, you will be exposed to some of the skills you need to help you get credentialed.
Instructor led training
Choose a traditional classroom training setting to learn on your own schedule, at your own pace, and in your own place.
Get Certified
Once you have completed the self-paced training and/or the instructor led course, try a practice assessment to see if you are ready for the certification exam.
Get connected
Are you interested in professional networking with other business users?