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Learn to manage cases, build knowledge management solutions, and work with entitlements and goal management in Dynamics 365 Customer Service.
Microsoft Learn for Dynamics 365 Customer Service
Dynamics 365 Customer Service
Support your agents to provide the right level of assistance to customers with Customer Service.
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Collections
Learn Power Platform to get ready to implement
As a functional consultant or solution architect, you must be familiar with Power Platform to implement Customer Service.
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Credentials
Get Credentialed
Show off your qualifications with professional credentials and join the community of Dynamics 365 professionals.
