Advanced event management features in Dynamics 365 Customer Insights - Journeys
Note
On September 1, 2023, Dynamics 365 Customer Insights - Journeys and Dynamics 365 Customer Insights will be sold together under a single product SKU called Dynamics 365 Customer Insights. The individual applications will be renamed Dynamics 365 Customer Insights - Journeys and Dynamics 365 Customer Insights - Data, respectively. For more information, see Dynamics 365 Customer Insights FAQs.
Additionally, on September 1, 2023, new Dynamics 365 Customer Insights - Journeys customers will receive real-time marketing features only. For more information, see Default real-time marketing installation. Many Learn pages currently refer to outbound features that may not be available or may work differently in real-time marketing. The training content will be updated in September and October to meet the new realities.
Create and manage new recurring events and event templates in Dynamics 365 Customer Insights - Journeys.
Learning objectives
In this module, you'll learn how to:
- Create and manage recurring events.
- Create an event template.
Prerequisites
Understanding of the Dynamics 365 Customer Insights - Journeys event capabilities.