Summary and knowledge check

  • 5 minutes

In this module, you learned about how Microsoft 365 builds resilient services to meet customer expectations in the face of faults and challenges to normal operations, maintain optimal service availability, and meet business continuity requirements.

Now that you have completed this module, you should be able to:

  • Explain how Microsoft 365 services are engineered for resiliency, including strategies such as Active/Active service design, fault isolation, and reduced blast radius.
  • Describe the teams involved in the Microsoft Enterprise Business Continuity Management (EBCM) program.
  • Explain Microsoft's Business Continuity Management (BCM) lifecycle, including ongoing assessment, planning, and capability validation.
  • List how often Business Continuity Plans (BCP) must be reviewed, updated, and tested.
  • Explain the test methodology Microsoft uses for BCP Capability Validation.
  • Describe how Microsoft 365 Services monitor availability and allocate resources using capacity planning

Check your knowledge

1.

What frequency of Capability Validation is required by the Microsoft BCM lifecycle?

2.

Which of the following is a phase of the BCM lifecycle?

3.

Which one of these statements inaccurately describes Microsoft Online Services' resiliency and continuity?

4.

How often are capacity models reviewed and updated at Microsoft?

5.

Which team at Microsoft is responsible for driving business continuity sponsorship, awareness, resource allocation, and program accountability across Microsoft business units?