Build effective bots with Microsoft Copilot Studio

App Maker
Business User
Power Virtual Agents
Power Apps


Power Virtual Agents capabilities and features are now part of Microsoft Copilot Studio following significant investments in generative AI and enhanced integrations across Microsoft Copilot.

Some articles and screenshots may refer to Power Virtual Agents while we update documentation and training content.

In this module, you'll learn about some design principles and best practices that you can use when designing chatbots with Microsoft Copilot Studio.

Learning objectives

In this module, you'll:

  • Examine techniques for planning chatbots.
  • Explore design elements for creating successful chatbots.
  • Review the different conversation types and why they're important.
  • Examine best practices for creating good trigger phrases.
  • Explore different techniques for building conversational bots.
  • Review how to use analytics to improve your chatbot's performance.