Build secure agents for public sector services
Intermediate
Administrator
Technology Manager
Microsoft Copilot
Microsoft 365
Discover how agentic AI transforms public sector service delivery—from automating complex workflows to securing AI ecosystems—using Microsoft 365 Copilot, Copilot Studio, and Azure AI Foundry.
Learning objectives
Upon completion of this module, you'll be able to:
- Describe the evolution from generative AI to agentic AI in public sector organizations
- Define agentic AI and identify key capabilities that distinguish agents from traditional AI tools
- Identify real-world applications of agentic AI across public sector scenarios
- Compare Microsoft platforms for building agents based on organizational needs and technical complexity
- Apply a four-step security framework to govern AI adoption in a public sector organization