Introduction
Building an agent involves decisions across several layers: which tools and platform you build on, which channels reach your users, what data the agent reasons over, which external systems the agent connects to, and how identity and governance are managed.
When you build on Microsoft's platform, each of those layers is supported by a cohesive set of tools and services — designed to work together across a unified platform.
This module walks through each of those areas: development approaches and tools, channel and publishing options, grounding services, integration capabilities, and governance and identity controls.
By the end of this module, you'll have a mental map of what's available on Microsoft's platform so you can identify the right tools and services for your agent scenario.