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Choose the best response for each of the questions below.
An organization needs to create a call queue; it needs to be setup so that the first person in the queue rings all agents at the same time. How would they achieve this result?
Round Robin routing
Attendant Routing
Serial routing
When implementing an auto attendant. How is it possible to enable the caller to give voice commands?
Set a greeting message
Create a nested auto attendant
Enable Voice Inputs
An organization needs to add agents to a call queue and set up the order in which certain agents receive calls. How would they achieve this result?
Setup Longest Idle routing
Setup User groups
Add users in the order you've been asked
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