Configure client connectivity to Microsoft 365

Solution Architect
Technology Manager
Microsoft 365
Office 365

This module examines how clients connect to Microsoft 365. It also provides instruction on how to configure name resolution and Outlook clients, and how to troubleshoot client connectivity.

Learning objectives

By the end of this module, you'll be able to:

  • Describe how Outlook uses Autodiscover to connect an Outlook client to Exchange Online.
  • Identify the DNS records needed for Outlook and other Office-related clients to automatically locate the services in Microsoft 365 using the Autodiscover process.
  • Describe the connectivity protocols that enable Outlook to connect to Microsoft 365.
  • Identify the tools that can help you troubleshoot connectivity issues in Microsoft 365 deployments.