Describe the capabilities of the Microsoft 365 admin center and Microsoft 365 user portal
Microsoft 365 admin center
The Microsoft 365 admin center is where you can manage your Microsoft 365 subscription (you must have the right admin permissions to access). To access the admin center, go to admin.microsoft.com and sign in with your account information.
The Microsoft 365 admin center has two views: simplified view and dashboard view. You can switch between the two views. Simplified view helps smaller organizations manage their most common tasks such as managing users, subscriptions, and Teams. The dashboard view includes more complex settings and tasks. You can also customize their dashboard by adding tile cards for tasks that you perform frequently.
The following list describes some of the common tasks that you can do in the admin center:
- Manage users by adding, deleting, restoring users or resetting a user's password.
- Manage licenses by adding and removing licenses.
- Manage a Microsoft 365 group by creating a group, deleting a group, and editing the name or description.
- Assign Microsoft Entra (Microsoft Entra ID) built-in roles to users.
- Manage billing like viewing, purchasing or canceling subscriptions.
- View or create service requests.
- Manage global settings for apps like email, sites, and Microsoft 365.
- Manage everything related to Copilot such as viewing insights, change settings and assign licenses.
- Create and manage resources, like a SharePoint site collection.
- View activity reports to see how your organization is using Microsoft 365.
- View the health of your Microsoft services.
- Access to separate admin centers for Exchange, SharePoint, Viva Engage, and Microsoft Entra.
Check out the video to see the Microsoft 365 admin center in action.
For more information on the Microsoft 365 admin center, see Microsoft 365 admin center help.
Microsoft 365 user portal
The Microsoft 365 Copilot app, formerly known as the Microsoft 365 (Office) app, is a portal designed for all Microsoft 365 users across web, mobile (iOS, Android), and Windows. This portal continues to serve as your everyday productivity app for work and life.
The app remains your starting place to find, create, share, and collaborate in one place with access to your favorite productivity applications. It gives you access to your email, calendar, and documents through Microsoft 365 apps like Word, Excel, PowerPoint, etc. and Microsoft 365 Copilot Chat. The portal allows for quick, easy viewing and editing of files saved online through OneDrive, SharePoint, and other locations, giving you access to your data from anywhere with a device and internet connection.
Users can sign in with their email account and password through m365.cloud.microsoft. Only the apps the user has licenses for will appear. Users can also access user settings and do things like self-service password reset, changing your profile picture, enrolling into other multifactor authentication options, installing Microsoft 365 apps if your admin allows that, and more.