How to explain and use the recording transcript
The transcript is the written record of what was said during a recording (conversation or monologue). The nursing staff uses it as a reference to verify details and build confidence especially after interruptions or when a value needs context.
When to use the transcript
Recommend transcript use in these moments:
After an interruption (catch up before resuming).
When a value needs context (verify what was said).
When multiple speakers overlap (confirm who said what).
During final review (double-check key details before filing).
Transcript in Epic Rover (during recording)
The Transcript tab is available when, a recording is paused. It shows the conversation so far and labels the nursing staff as 'user' and other speakers as 'other.'
Transcript during review (after recording)
After the recording is complete, transcripts can be accessed during review in Rover or desktop EHR views. Reinforce that transcripts are for reference and are visible only to the recording nurse; only what the nurse files become part of the chart.
Note
Transcript is only available during the current shift.
Scenario: I can’t remember what the patient said.
Coach the nurse to open the transcript, confirm the patient's response, then document the clinically relevant detail in the flowsheet using normal standards.