Model and coach transcript use

Completed

Help nursing staff use the transcript as a quick reference to support safe, confident documentation. Reinforce that the transcript confirms what was said, and nursing staff use it to verify details before documenting according to standard workflow.

When to use the transcript

Use the transcript in specific situations:

  • After an interruption
  • When a value needs context
  • When multiple people are speaking
  • During final review to confirm key details when needed

Use the transcript when needed—not every time.

What to model during use

  • During recording (paused): Open the Transcript tab. Confirm key details, then resume the workflow.

  • During review: Use the transcript to confirm details only. Only filed content becomes part of the chart. The transcript is visible only to the recording nurse.

Note

Transcript availability might vary. Set expectations based on workflow and environment.

How to position the transcript

  • It supports memory—it doesn't replace review
  • Use it for quick checks, especially after interruptions
  • Focus on key details, not full review

Example: "I can't remember what the patient said."

Coach peers to:

  • Open the Transcript tab
  • Confirm the response
  • Document the relevant detail
  • Resume workflow

Tip

Model quick transcript checks during your workflow (for example, "I'll confirm that in the transcript"). This approach shows when and why to use it.