How to talk about Dragon Copilot (nurses)
Nursing users respond best to messaging that is practical: what it helps with, when to use it, and what remains their responsibility. Aim for clarity over completeness. Your message should be short, repeatable, and consistent across trainers, champions, and leaders.
Build a value statement that works in the moment
Use this structure to keep your message grounded:
Context: what’s hard about the shift (interruptions, handoffs, remembering details).
Benefit: what Dragon Copilot changes (captures care in real time, reduces recall burden).
Control: how safety is maintained (nurse reviews and validates before filing).
Scope: where it fits (recording in Dragon Copilot for Epic Rover; follow‑up tasks in the Dragon Copilot app).
Example: 15‑second value statement (hallway)
"Dragon Copilot helps you capture care in real time, so you spend less time to document details later. It drafts documentation for your review, so you stay in control."
Example: 45‑second value statement (training intro)
"Every shift is full of interruptions, follow‑ups, and handoffs. Dragon Copilot helps reduce the documentation burden by capturing care as it happens and drafting documentation you review before filing. You record in Epic Rover during patient care. After recording, you can use the Dragon Copilot app for more AI support like generating nurse notes or asking questions across transcripts."
Messaging dos and don'ts
| Dos | Don'ts |
|---|---|
| Use "draft" and "review" language. | Promise full automation or perfection. |
| Connect benefits to patient care and shift efficiency. | Lead with technical architecture or model details. |
| Normalize editing and correction as part of safe use. | Dismiss concerns ("You'll get used to it") without offering a next step. |
| Repeat consistent expectations across sessions. |