Summary
In this module, you learned how to confidently troubleshoot Dragon Copilot (nurses) during real clinical workflows. You're now ready to identify the type of issue and guide nurses to the next best step. You practiced distinguishing between workflow, user, and technical issues, coaching safe corrective actions, and knowing when to escalate for further support. Most importantly, you focused on restoring confidence, minimizing disruption, and helping nurses continue delivering safe, consistent care while using Dragon Copilot effectively.