Dual-write implementation for Dynamics 365 solutions

Solution Architect
Functional Consultant
Dynamics 365
Customer Insights - Journeys
Customer Service
Field Service
Supply Chain Management
Project Operations
Human Resources

Dual-write offers an out-of-the-box infrastructure that can provide customers near real-time interaction between Customer engagement apps and finance and operations apps. The Dual-write implementation workshop guides you through key points to help identify and resolve potential blockers to a successful dual-write implementation.

Learning objectives

In this module, you will:

  • Learn about the Dual-write implementation workshop
  • Prepare for the Dual-write implementation workshop
  • Learn how to conduct the Dual-write implementation workshop
  • Follow up after the Dual-write implementation workshop


  • Knowledge of Dynamics 365 apps
  • Knowledge of Success by Design concepts
  • Extensive functional consultant knowledge
  • Previous experience as a solution architect on a project is helpful
  • Completion of a solution blueprint
  • Download an example of the template for this workshop from GitHub location