Introduction to Microsoft Dynamics 365

Business User
Dynamics 365
Microsoft Power Platform

Dynamics 365 revolutionizes CRM and ERP by applying intelligence to all forms of data. It enables organizations to evolve from reactive business decisions to proactive insights that allow your employees to accelerate business results.

Learning objectives

In this module, you'll:

  • Explore Dynamics 365 applications.
  • Discover business value in Dynamics 365 applications and how they support digital transformation.
  • Learn about the role of artificial intelligence and mixed reality in Dynamics 365.