Explore application troubleshooting


This module explores the methods and tools used for troubleshooting application deployment issues.

Learning objectives

After completing this module, you will be able to:

  • Describe desktop app deployment methods.
  • Discuss desktop app deployment issues.
  • Describe Microsoft 365.
  • Describe the difference between Microsoft 365 apps and desktop apps.
  • Resolve desktop app deployment issues.
  • Troubleshoot Windows Installer issues.
  • Describe how to use AppLocker to control apps.
  • Control desktop app installation with AppLocker policies.


  • Students should have a basic understanding of computer networks and hardware concepts.
  • Students should have a basic understanding of OS and Application concepts.
  • Students should have experience with using Windows 10 or later.