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Which statement best describes why Customer Insights - Journeys includes both trigger-based and segment-based journeys?
They are two names for the same feature.
Trigger-based journeys are for administrators only.
They support different business needs: real-time responses to actions versus planned outreach to defined audiences.
Segment-based journeys are only used for events.
What is a key business reason frequency caps exist in journeys?
To prevent emails from being personalized.
To reduce message fatigue when customers are in multiple campaigns or journeys.
To make messages send faster.
To force customers to re-register.
Which Copilot capability best helps a business user create a segment without deep knowledge of the underlying data structure?
Image recommendation.
Query Assist.
Pause and resume journey.
Email insights.
Why do event registration forms include dynamic components like sessions and speaker lists?
To replace email campaigns.
To provide event context and enable richer registration experiences.
To increase the number of fields required.
To prevent attendees from receiving follow-ups.
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