Describe the full AI-assisted lead qualification process
Throughout this module, you explored how Dynamics 365 Sales uses AI to help sellers qualify leads. You learned about predictive lead scoring, the Sales Qualification Agent, Sales Accelerator, and Relationship Analytics.
The following simulation brings these concepts together. In a guided walkthrough, you review a lead record, evaluate AI-generated scores, manage activities in Sales Accelerator, and qualify a lead into an opportunity.
To complete the simulation, select the following link:
In the simulation, you follow the lead qualification workflow in Dynamics 365 Sales. You see how AI tools work together to surface insights, prioritize actions, and streamline the path from lead to opportunity.