Discover how a global organization empowered its employees by adopting Microsoft 365 Copilot

  • 4 minutes

Let's dive into a customer success story from Bayer, a global organization, where the adoption of Microsoft 365 Copilot significantly enhanced employee productivity, collaboration, and creativity.

The organization

Bayer is a global enterprise deeply rooted in the life sciences field, with a history spanning over 150 years. Their purpose, "Science for a better life," reflects their commitment to leveraging scientific advancements to improve everyday living. Bayer's products and services are designed to benefit people and improve their quality of life. They operate in several key areas:

  • Crop Science: They focus on supporting farmers through innovative agricultural solutions, aiming to enhance crop yield and sustainability.
  • Pharmaceuticals: Bayer is involved in the development and manufacturing of products aimed at diagnosing, preventing, and treating diseases, contributing significantly to medical science.
  • Consumer Health: They produce a range of consumer healthcare products, aimed at improving the health and well-being of consumers.

Screenshot of the logo Bayer, a multinational pharmaceutical and life sciences company. The logo features the word Bayer.

The challenge

Bayer faced challenges in managing and utilizing extensive research data, particularly in its Crop Science division. They dealt with difficulties in navigating unstructured data sources, such as slide decks and reports, which contained decades of research. This made it hard for teams to identify relevant information, locate existing models, and understand ongoing research due to the overwhelming volume of data. Additionally, the tedious task of sifting through detailed reports and data for specific information was time-consuming for researchers and other employees.

The solution

The solution to Bayer's challenges with managing extensive research data and enhancing productivity was the implementation of Microsoft 365 Copilot. Bayer experimented with Microsoft 365 Copilot across its Crop Science, Pharmaceutical, and Consumer Health divisions to understand its potential impact and value across functions. Bayer employees discovered that they were getting more productive every day, getting better insights from meetings, and quickly discovering documents, making collaborating easier.

The results

The implementation of Microsoft 365 Copilot at Bayer has led to significant results:

  • Increased Productivity: Copilot summarizes emails and attachments, aids in the drafting of messages, and improves the management of emails, messages, and documents. It speeds up data searches, helping employees find important information. Additionally, Copilot prevents duplicate efforts in research, which speeds up product development and gets the product to farmers quicker.
  • Enhanced Collaboration: Copilot makes it easier to find who is working on what global research projects, fostering better teamwork. It facilitates easy connection and idea sharing among colleagues.
  • Boosted Creativity: Copilot generates ideas and suggestions for initial drafts, enhancing creative processes and facilitating smoother project execution.
  • Improved Research Management: Copilot bridged communication gaps between data scientists and lab researchers in Bayer’s Crop Science division. It sped up data sourcing and made information access easier. Bayer created the Model Store, a Copilot plugin in Teams, for natural language searches and interfacing with scientific data in Bayer’s knowledge repository via PowerApps in Teams.

Note

Watch a video and read the full customer success story on Bayer at Microsoft Customer Story-Bayer employees discover productivity and collaboration benefits using generative AI and Microsoft Copilot .