Summary

Completed

In this module, you learned the significance of adopting a people-first approach when integrating AI, such as Microsoft 365 Copilot in organizations, highlighting the importance of human connections, building communities of practice, and understanding users' emotional journeys. You learned that user enablement is pivotal in maximizing the benefits of Microsoft 365 Copilot. You explored a three-part strategy for integrating AI within your organization, focusing on developing leadership, managing human transformation, and building technical skills. You navigated through the Microsoft 365 Copilot user enablement framework, covering its phases: get ready, onboard & engage, deliver impact, and extend & optimize. Lastly, we saw how Bayer uses Copilot to enhance research results, showing its effectiveness not only for Bayer but also for any organization that faces productivity and data-intensive challenges.

Now that you’ve completed this module, you should be able to:

  • Describe the importance of user enablement.
  • Describe the three-part approach to becoming AI-powered with Microsoft 365 Copilot.
  • Describe the people first strategy and its three key principles.
  • Describe the Microsoft 365 Copilot user enablement framework.
  • Discover insights from an organization who adopted Microsoft 365 Copilot to transform their business.

Resources