Extend real-time marketing capabilities within Dynamics 365 Customer Insights - Journeys
Intermediate
Business User
Dynamics 365
Customer Insights - Journeys
This module explains how to extend the Dynamics 365 Customer Insights - Journeys real-time marketing capabilities to create personalized experiences that speak directly to your customers' needs as they interact with your organization.
Learning objectives
In this module, you'll:
- Create custom triggers.
- Trigger an action outside a journey.
- Move custom triggers across environments.
Prerequisites
Experience with developing customer experience apps and Microsoft Power Automate