Assignment
An important aspect of getting to know your customer is deciding where to start. Review the following scenarios and consider what Dynamics 365 solutions they might need. If you need help, go to the Dynamics 365 home page for more options.
Read the following requirements and then find the correct answer in the subsequent list.
An organization needs to be able to meet growing digital commerce needs, transform manufacturing operations, maximize asset performance, and reduce risk.
Microsoft Dynamics 365 Supply Chain Management
Correct. Microsoft Dynamics 365 Supply Chain Management allows organizations to create a smart and adaptable supply chain and to generate actionable insights to drive efficiency and increase productivity. For more information, see Dynamics Supply Chain Management overview.
Microsoft Dynamics 365 Customer Service
Incorrect. Microsoft Dynamics 365 Customer Service provides seamless, end-to-end customer service experiences for consistent, connected support across all channels. For more information, see Dynamics 365 Customer Service overview.
Microsoft Dynamics 365 Sales
Incorrect. Microsoft Dynamics 365 Sales uses AI-driven insights to speed revenue growth with a collaborative, digital, sales engagement solution. For more information, see Dynamics 365 Sales overview.
Microsoft Dynamics 365 Finance
Incorrect. Microsoft Dynamics 365 Finance enables you to reimagine your financial and business operating models to prepare, respond, and thrive in the face of disruption. For more information, see Dynamics 365 Finance overview.
An organization needs to be able to create exceptional customer connections and deliver transformative outcomes by using an intelligent contact center solution.
Microsoft Dynamics 365 Supply Chain Management
Incorrect. Microsoft Dynamics 365 Supply Chain Management allows organizations to create a smart and adaptable supply chain and to generate actionable insights to drive efficiency and increase productivity. For more information, see Dynamics Supply Chain Management overview.
Microsoft Dynamics 365 Customer Service
Correct. Microsoft Dynamics 365 Customer Service provides seamless, end-to-end customer service experiences for consistent, connected support across all channels. For more information, see Dynamics 365 Customer Service overview.
Microsoft Dynamics 365 Sales
Incorrect. Microsoft Dynamics 365 Sales uses AI-driven insights to speed revenue growth with a collaborative, digital, sales engagement solution. For more information, see Dynamics 365 Sales overview.
Microsoft Dynamics 365 Finance
Incorrect. Microsoft Dynamics 365 Finance enables you to reimagine your financial and business operating models to prepare, respond, and thrive in the face of disruption. For more information, see Dynamics 365 Finance overview.
An organization needs to be able to optimize every opportunity while personalizing at scale, increasing pipeline velocity and coaching sellers with behavioral insights.
Microsoft Dynamics 365 Supply Chain Management
Incorrect. Microsoft Dynamics 365 Supply Chain Management allows organizations to create a smart and adaptable supply chain and to generate actionable insights to drive efficiency and increase productivity. For more information, see Dynamics Supply Chain Management overview.
Microsoft Dynamics 365 Customer Service
Incorrect. Microsoft Dynamics 365 Customer Service provides seamless, end-to-end customer service experiences for consistent, connected support across all channels. For more information, see Dynamics 365 Customer Service overview.
Microsoft Dynamics 365 Sales
Correct. Microsoft Dynamics 365 Sales uses AI-driven insights to speed revenue growth with a collaborative, digital, sales engagement solution. For more information, see Dynamics 365 Sales overview.
Microsoft Dynamics 365 Finance
Incorrect. Microsoft Dynamics 365 Finance enables you to reimagine your financial and business operating models to prepare, respond, and thrive in the face of disruption. For more information, see Dynamics 365 Finance overview.