Summary
Dynamics 365 Intelligent Order Management is a system that helps organizations streamline and optimize their order fulfillment process by integrating Intelligent Order Management into their existing systems and processes. The implementation process involves planning and assessment, design and configuration, testing and deployment, training and support, and optimization. Intelligent Order Management can be implemented using the Agile or Waterfall approach depending on an organization's needs.
Intelligent Order Management helps organizations manage challenges of digital commerce by ensuring that they deliver orders as promised, get real-time inventory visibility, manage the entire order to fulfillment lifecycle optimally, get up and running through a quick implementation lifecycle, and collaborate seamlessly with upstream and downstream applications.
Organizations can use Intelligent Order Management to cater to different order fulfillment scenarios such as 1st and 3rd party commerce, retail and social marketplaces, dropship, external fulfillment, and global inventory visibility. The system is built upon the Microsoft Dataverse stack and uses components of the power platform. Intelligent Order Management allows organizations to gradually implement digital commerce capabilities in a modular fashion, enabling them to start small and gradually add complexity as needed.