Get started with Service Management in Dynamics 365 Business Central

Intermediate
Functional Consultant
Business User
Dynamics 365
Business Central

Gain insight into Service Management in Dynamics 365 Business Central by exploring the topics in this module, which introduce you to the basic concept of Service Management. You'll explore its key concepts and terminologies, learn about its importance in business operations, and explore the navigation and interface of its features.

Learning objectives

In this module, you'll:

  • Learn about the concept of Service Management in Business Central.
  • Discover the key concepts and terminologies that are related to Service Management.
  • Learn about the importance of Service Management in business operations.
  • Navigate and explore the interface of the Service Management features.

Prerequisites

A solid foundation in navigating the Dynamics 365 Business Central application and proficiency in inventory management, sales, and purchasing processes within Business Central